Slot Technician

North Fork Mono Casino & Resort • Notarb, CA

1d • Onsite

About The Position

The Slot Tech is responsible for the maintenance and repair of slot machines and
related equipment on the casino floor. This includes troubleshooting, repairing
mechanical, electrical, and electronic issues, performing preventative
maintenance, and ensuring the machines are in good working order and compliant
with regulations. This position will also handle machine moves, installations,
and reconfigurations. Responsibilities are performed in accordance with all
Company standards, policies, and procedures. This position will directly report
to the Slot Tech Manager.

Requirements

• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
• Understanding of electronics, mechanics, and computer systems related to slot machines.
• Ability to diagnose and resolve complex technical problems.
• Ability to analyze situations and implement effective solutions.
• Must have computer skills and be able to use other job-related equipment.
• Knowledge of typical gaming requirements and internal control policies.
• Proficient knowledge of player tracking system.
• Able to maintain positive and effective working relationships with team members, guests and other departments.
• Understand and comply with all Company and departmental rules, regulations, policies and procedures.
• Have basic math skills.
• Able to communicate with Guests in a friendly and positive manner.
• High School diploma or GED required.
• Must be able to obtain and maintain a Gaming License from the Tribal Gaming Commission, which includes passing a background investigation.
• Must be at least 21 years of age.
• Requires manual dexterity to perform job related functions.
• Ability to sit, stand or walk for the duration of their shift.
• Ability to bend, carry, climb, crawl, crouch, grasp, kneel, lift, pull, push, reach, sit, stand, or stoop during or for the duration of their shift.
• Ability to use a hand truck.
• Ability to move up to 50 lbs. with or without assistance.

Responsibilities

• Responsible for practicing, supporting, and promoting North Fork Mono Casino's culture and always demonstrating exemplary Service Standards.
• Involved in all aspects of machine installation, conversions and relocation.
• Identify and repair malfunctions in slot machines, including mechanical, electrical, and electronic components.
• Prepare new machines for operation, configuring software, and ensuring proper functionality.
• Perform routine slot maintenance, including but not limited to working the casino floor and responding to calls and immediate action work orders.
• Attend regular mechanic maintenance meetings and share knowledge, work and repair methods with other Team Members and management.
• Familiar with OSHA safety codes regarding chemicals and electrical equipment used within the department.
• Maintain up‐to‐date knowledge of EGM.
• Keep accurate and up‐to‐date records of completed work.
• Aware of and stay updated on all upcoming events and promotions.
• Respond to calls from Slot Team Members and provide technical assistance.
• Other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED