SLOT TECHNICIAN SUPERVISOR-Slots
About The Position
Join our team as a Slot Technician Supervisor! Are you a hands-on technical leader who thrives in a fast-paced, high-energy environment? As a Slot Technician Supervisor, you’ll be at the heart of our gaming operations—leading a skilled technical team, ensuring peak performance of cutting-edge slot technology, and delivering a seamless experience for our guests. This role blends advanced electronics knowledge with people leadership, offering the opportunity to make real-time decisions, mentor technicians, and keep the casino floor running at full power every shift. The job purpose is to supervise Slot Technicians during a shift.
Requirements
- High School Diploma or G.E.D.
- 2 years electronic systems maintenance and repair experience
- 2 years slot related experience and/or training
- Ability to troubleshoot repairs and maintain to a modular level
- Working knowledge of AC/DC electronics
- Working knowledge of Microsoft Excel, Word, Access, and Outlook
- Ability to communicate effectively with guests and team members
- Ability to prioritize and perform multiple tasks and assignments
- Ability to communicate effectively in the English language
- Ability to provide guidance to staff
- Ability to compose written documents in the English language
- Ability to learn tasks applicable to level of position
- Ability to maintain professionalism and composure
- Ability to follow verbal directives and written directions
- Ability to accept constructive criticism
- Ability to lift 75 lbs
- Ability to work in a smoking environment
- Organizational skills
Nice To Haves
- Electronic certification
- Supervisory experience
- Tribal gaming experience
- Strong project management and execution skills
- Excellent communication and interpersonal skills
- Ability to read and translate wiring diagrams and schematics
- Working knowledge of Oasis player tracking system
- Multi-lingual
Responsibilities
- Maintains efficient operation of slot machines by scheduling and assigning duties to staff based on business need
- Submitting time and attendance documentation to appropriate personnel
- Instructing staff on correct departmental policies and procedures
- Ensuring proper installation, repair and maintenance of electrical and electronic gaming equipment
- Providing guidance and direction to staff as needed
- Provides guidance to technical personnel by providing technical assistance and interpretation of diagnostic screens
- Coaching and evaluating staff performance
- Recommending training or corrective action as needed
- Acting as an advisor to resolve team member conflicts
- Assists the Slot Technician Manager by supervising new slot machine installations
- Coordinating projects
- Ensuring safety policies and procedures are followed
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
