Slot Tech Supervisor - Full Time

Casino and•Chicago, IL

2d•$55,000 - $60,000•Onsite

About The Position

As the Supervisor – Slot Technicians , you will oversee all slot technicians and day-to-day slot tech operations, assist slot management in all aspects of the slot tech department.

Requirements

Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
Must be a high school graduate or equivalent
Two to three years in slot operations or another casino leadership role
Excellent communication skills required
Must be able to organize, delegate, and follow through on any number of different projects
Working knowledge and experience with slot management systems and Microsoft Suite products
Must be able to work weeknights, weekends, and holiday

Responsibilities

Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Mentor team members to provide superior guest service
Oversee all aspects of the slot operations while on duty
Support Slot Attendants
Respond to guest correspondence, in-house projects, and departmental dealings with regulatory bodies
Troubleshoot and solve slot-related issues independently
Train and develop table games team members through education, training, coaching, and corrective action
Perform other duties as assigned