Slot Performance Manager - Omaha
Ho-Chunk, Inc.•Omaha, NE
•Onsite
About The Position
The Slot Performance Manager oversees daily slot operations and drives performance optimization across all gaming systems. This role is responsible for managing slot analytics, maintenance coordination, team leadership, and regulatory compliance to ensure operational excellence and revenue growth.
Requirements
- Must be 21 years or older
- Bachelor’s degree in Business, Hospitality, Marketing, or related field (or equivalent experience)
- 5+ years of slot operations experience
- Strong analytical, organizational, and problem-solving skills
- Proven leadership and team management ability
- Proficiency in Microsoft Office and slot/player tracking systems
- Knowledge of gaming regulations and compliance standards
- Must be able to obtain and maintain a Nebraska Gaming License
Nice To Haves
- 3+ years in a leadership role preferred
Responsibilities
- Lead day-to-day slot operations, including installs, upgrades, conversions, and maintenance coordination
- Analyze slot performance data to identify trends and improve profitability
- Manage, coach, and evaluate team members; oversee hiring and training processes
- Ensure compliance with all internal policies and applicable gaming regulations
- Maintain optimal staffing levels and support special events and promotions
- Monitor operational effectiveness and implement continuous improvement strategies
- Collaborate with HR on employee relations and performance management
- Deliver high-quality guest service, resolving issues with professionalism and discretion
- Stay current on industry trends, systems, and technologies
- Maintain security and accountability of company-issued equipment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees
