Slot Attendant Part Time (Flamingo LV)

Caesars Entertainment•Las Vegas, NV

5d•Onsite

About The Position

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire, and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY The Slot Attendant is responsible for quickly and accurately performing fills and jackpots on machines, as well as minor repairs. A Slot Attendant walks the casino floor, making themselves available to assist customers and provide friendly, courteous service at all times. HOW YOU WILL CREATE THE EXTRAORDINARY Actively patrols assigned sections looking for opportunities to surprise and delight guests. Enhance guest’s slot entertainment experience by creating a fun, high-energy environment through the celebration of slot wins and building players’ perception of luck Displays attentive, upbeat, and enthusiastic behavior during each and every “Moment of Truth? interaction throughout the shift Develops customer loyalty by delivering unparalleled guest interactions as directed by company trained initiatives Clearly communicates functionality of Slot Floor (i.e., Fast Cash - ticket in/ticket out) Responds to the right customers in the right order for service requests including slot dispatch, slot candle lights, radio, and customers while meeting or exceeding department service standards. Verifies and countersigns hand paid jackpots Resolves guest complaints through the use of Service Recovery with a sense of urgency and empathy with approved levels of authority Keeps slot areas clean, secure, and well maintained Professional appearance, excellent personal hygiene, and phone etiquette is a must Courteous, friendly, outgoing personality is essential Good organization and communication skills required Accuracy and diligence are necessary while working in a loud, fast-paced environment. Constant public contact with frequent interruptions Responsibilities

Requirements

One-year previous slot floor-person experience preferred
Must be 21 years or older
Must possess a high school diploma or equivalent
Must be able to mentally add, subtract and multiply large amounts of money at a rapid and accurate pace
Possesses ability to understand and comply with company and departmental directives, policies and procedures
Must possess excellent customer relations and communication skills, both written and verbal
Must be willing to work any day of the week and any shift
Must be able to get along with co-workers and work as a team
Must present a well-groomed appearance
Gaming License, NV
Requires some standing and walking, continuously, throughout the entire shift (typically 7 hours)
Must be able to tolerate secondary tobacco smoke.
Must be able to keep pace with peak levels of business and customer demands.
Must be able to lift 20 lbs. or more at any given time
Must be able to comply with all physical and mental requirements. (lift, pull, push, and carry up to 100 pounds). Also able to bend, stoop, crouch, kneel and twist.
Must be able to tolerate stressful situations and frequent interruptions.
Also, maintain accurate count and verify banks when necessary
Must be able to manage and solve any concerns and questions customers may have.
Also, should be able to speak, read, write, and understand English.

Nice To Haves

One-year previous slot floor-person experience preferred

Responsibilities

Quickly and accurately performing fills and jackpots on machines, as well as minor repairs
Walks the casino floor, making themselves available to assist customers
Provide friendly, courteous service at all times
Actively patrols assigned sections looking for opportunities to surprise and delight guests
Enhance guest’s slot entertainment experience by creating a fun, high-energy environment through the celebration of slot wins and building players’ perception of luck
Displays attentive, upbeat, and enthusiastic behavior during each and every “Moment of Truth? interaction throughout the shift
Develops customer loyalty by delivering unparalleled guest interactions as directed by company trained initiatives
Clearly communicates functionality of Slot Floor (i.e., Fast Cash - ticket in/ticket out)
Responds to the right customers in the right order for service requests including slot dispatch, slot candle lights, radio, and customers while meeting or exceeding department service standards
Verifies and countersigns hand paid jackpots
Resolves guest complaints through the use of Service Recovery with a sense of urgency and empathy with approved levels of authority
Keeps slot areas clean, secure, and well maintained
Professional appearance, excellent personal hygiene, and phone etiquette is a must
Courteous, friendly, outgoing personality is essential
Good organization and communication skills required
Accuracy and diligence are necessary while working in a loud, fast-paced environment
Constant public contact with frequent interruptions