Slot Attendant - Part Time

Casino and•Lincoln, RI

23h•$16•Onsite

About The Position

The Slot Attendant will promote a high level of customer service while assisting guests on the Gaming floor to enhance the gaming experience. Ideal candidates will have excellent guest service skills, the ability to walk and/or stand for long periods of time and knowledge of Video Lottery Terminals.

Requirements

High school degree required. College degree preferred.
One (1) year experience in a Gaming facility.
18 years of age.
Possess a thorough understanding of the RI Lottery Video Terminal Procedures pertaining to the Gaming operation.
Demonstrate the ability to understand and comply with departmental and company rules and regulations, and policies and procedures.
Demonstrate the ability to maintain effective working relationships with staff.
Demonstrate the ability to perform basic math.
Demonstrate the ability to operate a two-way radio.
Must secure appropriate Mandated Rhode Island Department of Business Regulations License
Must demonstrate the ability to access all areas of the property, and in some instances, in a rapid manner.
Must be able to speak and write fluently in the English language.
Must demonstrate the ability to maintain physical stamina and proper mental attitude to work under pressure and/or when dealing with difficult situations and meeting deadline.
Must be able to stand and/or walk for prolonged periods of time and to frequently bend, reach and kneel.
Must maintain a professional, well-groomed appearance, adhering to the Twin Rivers appearance standards.
Must possess normal vision and hearing range.
Must demonstrate regular, predictable attendance.

Responsibilities

Demonstrate knowledge concerning Twin River services, features, attractions, promotions and special events to respond accurately to guest/member’s inquiries.
Demonstrate knowledge concerning the basic functions of video lottery terminals and game themes.
Circulate throughout the assigned room(s) on the Gaming floor, remaining visible to guests.
Communicate with Floor Supervisors when a guest may have earned or deserves a complimentary meal or amenity.
Act professionally when making radio transmissions.
Return all unclaimed VLT tickets to a Floor Supervisor.
Remain on the Gaming floor until the assigned room is clear (i.e., all guests have left the Cashier Booth area at closing).
Perform other duties as assigned by Gaming Management.
Recognize and respond to minors in the Casino (under the minimum age of 18 years old).
Recognize signs of problem gaming and alcohol intoxication.
Demonstrate knowledge concerning all aspects of the Twin Rivers Players’ Club Card and encourage guest participation.
Demonstrate knowledge concerning attractions, special events and services available in the local community.