Idlewild and SoakZone: Slide Attendant

Herschend • Ligonier, PA

50d • Onsite

About The Position

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. Slide Attendants are required to have good communication skills and provide great continual customer service. They will direct guests on the proper riding positions and safety for the various rides in the park. Slide Attendants must be able to stand or walk for long periods and be in various depths of water up to 36 inches for 30 minutes to an hour throughout the duration of their shift. We are currently looking for a: Idlewild and SoakZone: Slide Attendant

Requirements

• Must be at least 16 years of age to comply with Pennsylvania Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding aquatics safety standards
• Ability to multi-task in an efficient manner, to ensure exceptional customer service
• Must demonstrate a willingness to learn and ability to follow instructions
• Must be guest-focused and work well with other team members and supervisors
• Ability to work independently with minimal supervision
• Ability to stand or walk for extended periods of time
• Ability to swim, wade, and stand (sometimes in moderate currents)
• Ability to frequently kneel, stoop, bend, squat, twist or reach above shoulder-level
• Ability to use hands to grasp, finger, handle, or feel
• Ability to carry, push, pull, lift, and hold objects weighing up to 30 pounds.
• Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Responsibilities

• Greet customers, assist with questions, and provide an engaging customer experience.
• Positive interactions with guests to ensure that they receive quality service
• Enforce all height and weight rules as they pertain to each attraction
• Tactfully dealing with guests who do not meet ride restrictions
• Operate aquatics attractions (e.g. waterslide) in a safe manner.
• Supervise attractions at all times and ensure all policies, procedures, and safety protocols are being followed
• Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.
• Escalate medical emergencies to the proper authorities in a timely and professional manner
• Adhere to Ellis & Associates Standards and Guidelines as they apply to Idlewild & SoakZone
• Participate in park clean up, including but not limited to picking up trash, straightening chairs, cleaning pools, stacking tubes, wiping tables, and pressure washing
• All other duties assigned by leadership

Benefits

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Idlewild and SoakZone, Kennywood, and Sandcastle on your days off, as well as free tickets for your family & friends!
• Exclusive employee events throughout the season

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed