SLC Senior Program Administrator

Rice University•Houston, TX

1d•$56,000 - $59,000•Hybrid

About The Position

The Susanne M. Glasscock School of Continuing Studies (GSCS) amplifies Rice University’s academic excellence and outreach through lifelong personal and professional offerings that empower individuals and organizations, foster community, and promote the common good in Houston and beyond. The Senior Program Administrator serves in a critical role within School Literacy & Culture, a division of Rice University’s Center for Education. This role works with the Assistant and Associate Directors at School Literacy & Culture and will report to the Director of School Literacy & Culture to achieve the stated goals and objectives for the department. Responsibilities include administering essential functions such as operations, budget and financial management, support general ledger and accounting activities, ensure accurate classifications of expenses and revenues, manage events, outreach, and communications, student support, recruitment, and registration. The incumbent assists with fundraising activities and supports staff in building and managing relationships with internal and external entities. This is a full-time, benefits-eligible position with some weekend and/or evening work as needed. Hybrid work schedule available after successful completion of probationary period.

Requirements

Bachelor’s Degree or equivalent
Two or more (2+) years of related experience in higher education or nonprofit organizations
In lieu of the experience requirement, additional related education or office experience, above and beyond what is required, on an equivalent year-for-year basis may be substituted
Ability to develop and initiate new strategies for recruitment, matriculation, and registration
Advanced problem-solving skills
Strong verbal and written communication skills
Ability to work well under pressure and manage projects simultaneously
Strong organizational, time management, and budget skills
Advanced knowledge of Microsoft Office suite, Canvas, Destiny, and iO
Ability to work independently and as part of a team to meet expected deadlines and schedules
Strong client service orientation and attention to detail
Ability to oversee and direct staff and student workers

Nice To Haves

Strong data analysis and financial management skills
Knowledge of managing budgets and developing financial plans
Adept at problem-solving, creating contingency plans, and handling issues when necessary

Responsibilities

Administers program operations ensuring efficient, effective, and productive operations
Oversees registration for all SLC programs
Creates and implement plans to achieve program objectives and mission
Interprets, implements, and ensures compliance with policies and regulations and recommends changes to procedures and processes as needed
Supports budget plans, monitors and approves expenditures, develops reports, conducts analyses, and manages and maintains financial records
Under the guidance of the School Literacy & Culture Director, review each applicant’s progression and eventual completion of SLC programs
Work with Assistant and Associate Directors to plan and coordinate program events and classes
Coordinate Canvas course creation and oversee courses in collaboration with Assistant and Associate Directors
Provide SLC teachers, leaders, and mentors with all necessary information to successfully participate in various programs
Perform all other duties as assigned
Schedule, advertise (in collaboration with the marketing team), and hold informational meetings for teachers preparing to apply for SLC programs
Work with applicants to complete their application to SLC programs, including information and data management and pre-requisite requirements
Work with Assistant and Associate Directors to annually update all handbooks and course materials associated with SLC programs
Recommend and coordinate the implementation of needed updates to the SLC web pages/community pages
Maintain Destiny, iO, and systems and databases.
Serve as clerical support for SLC Director and Assistant and Associate Directors.