Skills Coach – Level 3 Team Leader & Level 5 Operations Manager Apprenticeships

KnowledgeBrief•London, CA

2d•$33,000 - $37,000•Remote

About The Position

Skills Coach – Level 3 Team Leader & Level 5 Operations Manager Apprenticeships Full Time | Remote (UK – must live within a reasonable commute of London for occasional away‑days) Salary: £33,000 to £37,000 per annum (depending on experience and qualifications) Start Date: Available for an immediate start Closing Date: Sunday 3rd May 2026 (We may close the advert early if we receive enough qualified candidates, so please don’t hesitate to apply.) Are you passionate about developing confident, capable first‑line managers? Do you enjoy supporting professionals to build leadership skills, navigate workplace challenges, and grow into effective people managers? At KnowledgeBrief, we’ve been a leading force in management training and professional development for over 20 years. As we expand and evolve our apprenticeship provision, we’re looking for a Skills Coach to support learners on the Level 3 Team Leader and Level 5 Operations/Departmental Manager apprenticeships. This role sits within our Apprenticeships Team and reports directly to the Team Leader, working closely with colleagues across Curriculum, Quality, Digital, and Operations. This is an ideal opportunity for someone who understands the realities of people management and loves helping emerging leaders build confidence, capability, and professional identity. With upcoming changes in the sector, the successful postholder will also have opportunities to develop into other apprenticeship streams in the future, including Business Administration, Data Analyst, Project Management, AI Practitioner, and Corporate Responsibility & Sustainability. Learn more at KB.com Why Work With Us? Our learner‑first approach is supported by our innovative KBPro platform and a culture that values authenticity, growth, and collaboration. You’ll also benefit from: Dedicated monthly CPD time for your own development 5.6 weeks’ annual leave, plus bank holidays and two paid weeks off over Christmas/New Year Two weeks’ paid short‑term sick leave Access to Health Assured employee wellbeing support and rewards Opportunities to contribute to exciting cross‑team growth initiatives Remote working is standard, with occasional in‑person away‑days in London.

Requirements

Experience delivering apprenticeship standards (ideally TL3 and/or ODM5) or professional development programmes
Experience in people management, leadership development, coaching, or mentoring
Strong understanding of first‑line management responsibilities (communication, performance management, problem‑solving, team leadership)
Ability to coach and support adult learners from diverse professional backgrounds
Excellent communication, facilitation, and relationship‑building skills
Minimum GCSE A–C (or equivalent) in English and Mathematics

Nice To Haves

Teaching, assessing, or coaching qualification (AET, DET, CAVA, PGCE, ILM/EMCC/ICF coaching etc.)
Experience using digital learning tools, e‑portfolios, or virtual learning environments
Membership of a relevant professional body

Responsibilities

Support emerging leaders to develop core management skills
Coach learners to build confidence in communication, problem‑solving, decision‑making, performance management, and team motivation
Help learners apply leadership models and management tools to real workplace situations
Encourage reflective practice and support learners to develop their own leadership style
Deliver engaging online workshops and group learning
Facilitate interactive online workshops using discussion, scenarios, and practical activities
Create inclusive, psychologically safe learning environments
Adapt delivery to suit learners from a wide range of industries and backgrounds
Build strong, supportive relationships through monthly one‑to‑one coaching
Develop individual learning plans that integrate on‑the‑job and off‑the‑job learning
Conduct regular tripartite reviews with learners and line managers
Prepare learners for EPA through structured practice, feedback, and confidence‑building
Track learner progress using internal systems and take timely action where needed
Maintain accurate, same‑day records and ensure OTJ requirements are met
Identify learners at risk of falling behind and implement tailored re‑engagement strategies
Work closely with Curriculum, Digital, and Operations colleagues to ensure a seamless learner journey
Participate in standardisation meetings and share insights to strengthen coaching practice
Engage in ongoing professional development across leadership, coaching, and digital learning

Benefits

Dedicated monthly CPD time for your own development
5.6 weeks’ annual leave, plus bank holidays and two paid weeks off over Christmas/New Year
Two weeks’ paid short‑term sick leave
Access to Health Assured employee wellbeing support and rewards
Opportunities to contribute to exciting cross‑team growth initiatives
Remote working is standard, with occasional in‑person away‑days in London.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume