Ski Valet / Shuttle Driver

Lodging Dynamics•Midway, UT

13h

About The Position

The Ski Valet & Shuttle Driver is a key member of the resort's guest-facing operations, responsible for delivering exceptional customer service while assisting guests with their ski equipment and providing safe, reliable transportation around the resort.

Requirements

High school diploma or equivalent.
A minimum six (6) months of experience in related field required.
Driver's Licenses (non-commercial) - must be state-specific.
This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers.
Ability to remain calm and helpful under pressure or during peak traffic times.
Proficient in time management; the ability to effectively organize and manage multiple priorities.
Recognizes an emergency situation and takes appropriate action.
Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels.
Ability to work scheduled shifts, follow all timekeeping policies, and comply with federal, state, and local labor regulations, including those related to meal and rest breaks
Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements.
Strong situational awareness and attention to detail.
Able to work independently, and as part of a team.
Able to maintain a positive and professional working environment.
Fosters a culture of excellence.
Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.

Responsibilities

Greets guests warmly and provides attentive, professional service.
Maintains organized and clean ski storage areas, ensuring equipment is handled safely.
Prepares and sets up ski racks and equipment areas before and after operating hours.
Offers guidance on equipment handling, and Deer Valley's resort conditions.
Helps guests with gear transport and walking assistance on slippery surfaces.
Works closely with the concierge and Front Desk teams to meet guest needs promptly.
Operates resort shuttles or vans safely and professionally following all local and resort regulations.
Transports guests between lodging, parking lots, and other resort destinations.
Assists guests with loading and unloading equipment from the shuttle.
Maintains shuttle cleanliness, fuel levels, and conducts basic safety checks before and after shifts.
Reports mechanical concerns promptly to transportation management.
Provides friendly commentary, local knowledge, and support to ensure a smooth and enjoyable ride.
Maintains a commitment to safety and adherence to all resort and transportation protocols.
Regular, reliable attendance and punctuality is a key component of this position.
Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire.
Maintains open and effective communication with team members and management.
Attends and participates in team meetings.
Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines.
Completes all required Company training/compliance courses as assigned.
Adheres to Company standards and maintains compliance with all policies and procedures.
Performs other related duties and responsibilities as assigned.