Ski School Support Staff (White Haven, PA, US)
About The Position
Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Job Summary: Ski School Support Staff employees work in a fun high paced indoor/outdoor environment supporting all functions of ski/snowboard school operations outside of instruction. The role has high guest interaction supporting children's programming, rental operations, guest check-in/out, lesson scanning, and lesson area lift operations.
Requirements
- High School diploma or equivalent preferred
- Experience in a fast-paced, service-based environment
- Fluent in all aspects of English language
- Must be able to work weekends and holidays
- Strong communication skills with a wide variety of guests and employees
- Successfully pass the background check required
Nice To Haves
- Strong computer skills, typing, and data entry preferred
- Early childhood care experience preferred
- Ski or snowboarding experience to assist lessons as necessary preferred
Responsibilities
- Daily reservation and sales processing on our resort operating systems.
- Daily set up and tear down of indoor facilities, including work areas, with an emphasis on attention to detail to present an area that is clean, orderly, welcoming, and conducive to operating efficiently.
- Understanding of, and compliance with, stated policies/procedures relevant to health code compliance for facility cleanliness, including common areas, toys, equipment, etc.
- Ability to keep and maintain a clean and orderly facility that accommodates daily high-volume guest flow.
- Working with small children to facilitate appropriate games and activities in both indoor and outdoor settings.
- Adhere to strict corporate policy regarding wearing a snow sports specific helmet while skiing/riding, or assisting lessons, in uniform.
- Understand, lead, and model safety standards within the department for yourself and others; contribute to our culture of Health and Safety to meet Zero Workman's Comp safety goal.
- Perform other duties as assigned by the Supervisor.
- Other duties as assigned
Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Accommodation
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
