Ski & Ride School Supervisor, Winter 26-27

Mammoth Mountain • Mammoth Lakes, CA

1d • $27 - $38

About The Position

Manages the day-to-day operations of the Ski & Ride school. Providing exceptional guest service through the efficient organization of instructors and support staff. Resolves guest and employee issues as needed. Responsible for coaching, measurement and recognition of employee performance – including seasonal performance reviews. Ensures all staff are meeting expectations presented in our Employee Manual and Instructor Resource Manual. Mentors and assists in the development and training of future Ski & Snowboard School leaders.

Requirements

• PSIA/AASI Level 2 or above certified instructor preferred, with a strong understanding of contemporary ski and snowboard technical, teaching and people skills
• 3+ years working in snow sports school, preferably with supervisory experience
• Ability to positively influence and support others.
• High level of emotional intelligence.
• Superior communication skills.
• Demonstrated ability to provide great guest service
• Strong understanding of Ski & Ride School operations and the guest experience trail
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Nice To Haves

• PSIA/AASI Level 2 or above certified instructor preferred, with a strong understanding of contemporary ski and snowboard technical, teaching and people skills

Responsibilities

• Manages the day-to-day operations of the Ski & Ride school.
• Providing exceptional guest service through the efficient organization of instructors and support staff.
• Resolves guest and employee issues as needed.
• Responsible for coaching, measurement and recognition of employee performance – including seasonal performance reviews.
• Ensures all staff are meeting expectations presented in our Employee Manual and Instructor Resource Manual.
• Mentors and assists in the development and training of future Ski & Snowboard School leaders.

Benefits

• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
• Free skiing at all Alterra Resorts
• Ski/snowboarding lessons discounts
• Equipment Rental discount
• Friends and Family vouchers
• Retail & Food discount
• 401k with company match
• Offers of employment may be contingent upon successful completion of a background check

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees