Site Visit Coordinator

MMC Group • Dallas, TX

19d • $24 • Remote

About The Position

This position offers the opportunity to work independently in the field while remaining closely connected to a collaborative, remote healthcare operations team. The Healthcare Site Visit Coordinator supports provider organizations by conducting in-person site visits, reinforcing compliance with Medicaid program requirements, and building strong, professional provider relationships across an assigned Dallas-area territory. The role blends face-to-face provider engagement with remote documentation, reporting, and coordination responsibilities. Success in this position requires strong self-management, comfort with daily travel, and the ability to operate independently while contributing to a distributed team environment.

Requirements

• Strong knowledge of state Medicaid programs and provider policies
• Experience in provider-facing, healthcare support, or compliance-related roles
• Excellent verbal and written communication skills
• Ability to work independently and self-monitor performance
• Proven time management and territory organization skills
• Independent decision-making and problem-solving capabilities
• Proficiency in Microsoft Word, Excel, and Outlook
• Experience using Adobe Acrobat and managing digital documentation
• Comfort collaborating cross-functionally within a remote team
• Experience with travel and expense tracking or reimbursement processes
• Reliable personal vehicle and willingness to travel extensively within the territory

Nice To Haves

• Medicaid, healthcare compliance, or provider relations background
• Field-based roles involving site visits, audits, or provider education
• Experience working remotely while supporting geographically dispersed providers

Responsibilities

• Serve as a remote field representative managing and servicing an assigned Dallas-area territory
• Conduct scheduled and unscheduled face-to-face visits with healthcare providers
• Assess, reinforce, and document compliance with Medicaid policies and procedures
• Travel daily within the assigned territory, up to three hours in each direction from home
• Utilize internal systems, reports, and tracking tools to manage workload and territory coverage
• Maintain current working knowledge of Medicaid policies, internal processes, and provider resources
• Accurately document visit outcomes, findings, and follow-up actions
• Monitor personal performance, workflow, and productivity to meet program expectations
• Establish and maintain positive, professional relationships with providers, peers, and internal teams
• Participate in remote trainings, workgroups, and collaborative initiatives
• Meet all contractual and program obligations while representing the program professionally within the provider community

Benefits

• Mileage reimbursement for required travel
• MMC offers health insurance plans for our active candidates on assignment, including: Medical, dental, and vision coverage
• Life and disability insurance
• Additional voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed