Site Support Technician
About The Position
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us? Are you known for your management skills? Are you passionate about customer support and driving results? If so, we have an opportunity that would allow you to oversee ongoing customer service, focusing on the daily operations to achieve the needs of the customer. We are seeking a hands-on and proactive Site Support Technician (IT/IS Key User) to support our facility’s technology infrastructure. This role is responsible for installing, maintaining, and supporting IT systems and services to ensure smooth business operations. The ideal candidate will be comfortable configuring hardware and software, responding to service requests, and collaborating with cross-functional teams.
Requirements
- High school diploma or equivalent required.
- 1–2 years of experience in IT support or a related field.
- Strong knowledge of Windows operating systems, Microsoft Office Suite, and basic networking.
- Ability to troubleshoot hardware and software issues independently.
- Excellent communication and customer service skills.
- Ability to lift and move IT equipment as needed.
Responsibilities
- Install, configure, and maintain hardware and software systems to meet operational needs.
- Provide on-site IT support for desktops, laptops, printers, scanners, and other peripherals.
- Respond to and resolve service requests and incidents in a timely manner.
- Collaborate with internal teams to understand business requirements and provide technical solutions.
- Maintain accurate documentation of installations, configurations, and support activities.
- Ensure compliance with IT policies and procedures.
- Support facility-specific applications and systems as needed.
Benefits
- With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.
- Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
- Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
- Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
- 401(k) with company match.
- Flexible Paid Time Off programs including company paid holidays.
- Tuition reimbursement program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
