Site Security Patrol Guard

Signal 88•Reno, NV

57d•Onsite

About The Position

Signal of Nevada takes pride in being both Veteran owned, Woman owned and Family owned. We are seeking hardworking individuals who demonstrate integrity, and a strong work ethic to join our growing Team! Within Signal of Nevada you will be respected and valued for the peace of mind you provide to your community within your security role. Signal team members possess a great attention to detail, are productive with their time management, and possess strong written and verbal skills. Above all else, team members have a strong customer service presence to better serve our clients and community. What you do matters, your presence matters! Seeking Dedicated Officer for Residential and Commercial Mix-Use space in Downtown Reno. Sunday-Wednesday, 9pm-5am. Officer will need to have a strong and professional presence, and ability to stay mobile throughout shift. Credentials required: Active Nevada PILB Work Card, to be 18+ years of age, reliable transportation to arrive to site, and the ability to work specified schedule without exceptions. A Signal Patrol Guard will conduct patrols, (foot and vehicle) for courtyards, offices, pools, retail, and other high value areas to ensure all required access points are properly secured and to ensure protection of property, customers, residents, and staff with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements - additional duties listed in the site's Post Orders are requirements as well. Soft Skills: Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients? Strategic Planning: Effective engagement, communication, planning and execution of daily patrol responsibilities while meeting established deadlines. Can you effectively complete a route in the allotted time? Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you manage your time on property which equates with meeting the company benchmark? Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives? Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Requirements

21 years of age or older
High school diploma or GED
Pass background check and drug test
Must have valid driver's license and good driving record
Must have reliable transportation
Complete training modules within first month
Excellent organization, oral, and written communication skills
Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Must be able to move equipment weighing up to 20 pounds

Responsibilities

Will conduct and deliver various mobile security services while operating company patrol vehicle that reflect the company's values, expectations, and consistent service in alignment with site specific instructions/post orders.
Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
Interacting with internal and external customers on site cultivating a customer service relationship striving to provide peace of mind.
Consistently communicates with the Advanced Patrol Guard and or the Branch Patrol Supervisor to promptly report any customer or property related information and concerns.
Will be assigned a vehicle that guard is responsible for during their shift to include fueling, washing, interior cleanliness, and inspecting.
Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, uniforms, and devices, etc.
Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.
Consistently deescalate issues through communication in a professional and prompt manner.
Communicate with the Branch Patrol Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs, route changes, and post order updates to ensure operational excellence and efficiency.