Site Reliability Engineering Summer Intern

Arch Insurance Group Inc. • Greensboro, NC

67d • $26 - $28 • Hybrid

About The Position

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. About This Internship Arch’s internship program offers students a unique opportunity to gain hands on experience in the insurance industry. It provides challenging learning experiences that serve as a foundation for interns to explore their career choices and to develop professional skills. Working alongside some of the most talented members of the specialty insurance industry, interns will gain relevant expertise in various aspects of the field, participate in learning activities and receive ongoing feedback. About This Role Monitor and observe enhancements using tools like Dynatrace, Splunk, and Grafana. Work with OpenShift to manage containerized applications and infrastructure. Support CI/CD pipelines with GitHub and ArgoCD. Develop automation scripts and dashboards to improve system reliability and reduce manual toil. Participate in incident response simulations and postmortem analysis to learn best practices in reliability engineering. Gain hands-on experience with modern DevOps tools and practices, while collaborating with experienced engineers in a fast-paced, high-impact environment.

Requirements

• Actively completing an undergraduate in Computer Science, Software Engineering, or related program.
• Minimum 3.0 GPA or higher.
• College level – Junior or Senior student with graduation dates between December 2026 and May 2027.
• Completed coursework or experience in systems engineering, cloud infrastructure, or DevOps practices strongly preferred.
• Familiarity with Linux systems and container orchestration (e.g., Kubernetes/OpenShift) required.
• Exposure to Git-based workflows and CI/CD tools (e.g., GitHub Actions, ArgoCD) required.
• Experience with monitoring and logging tools such as Dynatrace, Splunk, or Prometheus preferred.
• Strong analytical and problem-solving skills
• Passion for automation, reliability, and scalable systems
• Entrepreneurial spirit along with the desire to be a continuous learner.
• Team player who collaborates effectively.
• Self-starter who can work independently and deal effectively with multiple tasks/priorities in a fast-paced environment.

Responsibilities

• Monitor and observe enhancements using tools like Dynatrace, Splunk, and Grafana.
• Work with OpenShift to manage containerized applications and infrastructure.
• Support CI/CD pipelines with GitHub and ArgoCD.
• Develop automation scripts and dashboards to improve system reliability and reduce manual toil.
• Participate in incident response simulations and postmortem analysis to learn best practices in reliability engineering.

What This Job Offers

• Career Level: Intern