Site Reliability Engineer (USA Only - 100% Remote)

Close

80d • Remote

About The Position

You will be joining the Infrastructure Team at Close. This team builds and maintains the platform that runs all Close systems (and do we have a lot of those). Work with us and you’ll be working with:

Multi-terrabyte MongoDB, PostgreSQL, and Elasticsearch clusters
Telemetry systems built on Grafana’s LGTM stack and ClickHouse processing over 130 TB per month
Multiple Kubernetes clusters running tens of thousands of pods
Github Actions & ArgoCD powered CI/CD that can go from merged, to production, to rolled back in 10 minutes
A system that is stable, up to date, and hasn’t needed scheduled downtime in 4 years
About You
You are a rock in the storm. With your hard won expertise, gained through battles won and lost, you consistently build robust systems from quality components fit to underpin mission critical applications. You value simplicity over familiarity. You value resilience over speed. You take pride in building composable and maintainable tools.
You’ve worked with a diverse array of infrastructure tools and systems, including:

CICD (CircleCI, GitHub Actions, ArgoCD)
Configuration Management (Ansible, Terraform)
Databases (Elasticsearch, MongoDB, PostgreSQL, ClickHouse)
Cloud Computing (Kubernetes, AWS)
Telemetry (Loki, Tempo, Grafana, Mimir/Prometheus)
You're comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You're able to manage time well, communicate effectively, and collaborate in a fully distributed team.
Come help us with projects like...

Fully automating our database’s lifecycles with Argo Workflow
Eliminating all static credentials where they may be
Reducing downtime and disruption due to maintenance or disaster to new lows
Help us improve our multi-region disaster recovery system.

Requirements

• Senior 1 & 2 level candidates should have 5+ years of experience building modern infrastructure systems.
• Staff level candidates should have 8+ years of experience.
• The buck stops with you! You are the kind of person who is respected as an expert on the systems you run.
• You have been the final point of escalation in the support of mission critical production systems
• You are familiar with some of the following technologies: AWS, Terraform, Kubernetes, Ansible, MongoDB, PostgreSQL, Elasticsearch
• You have a strong grasp of common networking and data transfer protocols such as DNS, HTTP, TCP
• You are able to speak and write in English
• You are located in the USA (ET, CT, MT, PT)

Nice To Haves

• Contributed open source code related to our tech stack.
• Have experience maintaining very large databases
• Has been through a successful disaster response
• Have experience with multi-region architectures
• Have run MLOps systems
• Experience scaling Temporal

Benefits

• Competitive compensation including an organization-wide goal-based bonus
• Paid Time Off: ~5 Weeks PTO upon joining + Winter and Summer Holiday Breaks. Each year with the company, you’ll receive 2 additional PTO days.
• 80% Work Option: Work with your manager to choose between working 5 day weeks (standard full-time) or 4 day weeks @ 80% pay
• Paid Parental Leave for primary and secondary caregivers
• Sabbatical: After 5 years with the team, you’re eligible for a 1 month paid sabbatical
• Healthcare (US residents): Medical, Dental, Vision with HSA option (US residents), Dependent care FSA (US residents)
• 401k (US residents): We match 6% contributions with immediate vesting

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed