POSITION OVERVIEW: The Site Quality Assurance Supervisor shall be responsible for developing, implementing and managing installation project’s quality program to ensure all installations meet design specifications, industry standards, (e.g., NEC, NFPA), and client requirements. This role involves extensive inspections, documentation, and coordination with various stakeholders from design through commissioning and final turnover. This position reports to the Director of Quality Assurance and will work closely with the Aftermarket Services Installation and Construction teams at each job site. KEY JOB RESPONSIBILITIES: Assist in ensuring the ongoing integrity of the quality management system (ISO 9001:2015, AISC, etc.) through internal auditing or as directed. Develop and manage installation-specific QA/QC plans, procedures, and inspection/test plans (ITPs) in alignment with company and client standards. Oversee and perform regular site inspections (including the three-phase control system: preparatory, initial, and follow-up) for all structural, architectural, and critical MEP (mechanical, electrical, plumbing) systems. Coordinate and manage third-party testing and inspection agencies as required for equipment installation. Participate with superintendents to ensure all work adheres to relevant national and local building codes, specifications, and industry standards (e.g., NEC, NFPA 70E, IEEE). Identify, document, and track non-conformances (NCRs) and other quality issues, leading the root cause analysis and verifying the effective implementation of corrective and preventive actions (CAPA). Work closely with the installation team through L2 readiness, ensuring all systems are designed, installed, tested, and documented for operational readiness and client turnover. Act as the primary liaison between the owner, general contractor, trade partners, design teams, and vendors to ensure alignment on quality expectations and work with Installation Site Leadership to resolve issues in a timely manner. Maintain detailed records of all quality-related activities using project management software (e.g., Procore, CxAlloy, ACC, Bluebeam) and provide regular reports and trend analysis on performance metrics and defect trends to management. Provide training and guidance to on-site staff and subcontractors on quality procedures, best practices, and the proper use of QA/QC tools. Experience with construction management software platforms such as Procore, CxAlloy, Bluebeam, and Microsoft Office Suite is required for documentation and reporting. Collaborate with the site safety team to ensure quality processes align with health and safety standards and protocols, promoting a strong safety culture on site. Strong leadership, communication, problem-solving, and organizational skills, with a keen eye for detail and the ability to influence cross-functional teams. OTHER RESPONSIBILITIES: Participating with superintendents in being responsible for code compliance Responsible for the administration and implementation of the quality control system for site installation activities. Ensure all work fully complies with the contract drawings, specifications, and submittals. Ensure all materials, equipment, and workmanship are inspected for compliance with specifications. Identify quality control problems (non-conformances) through proper inspections and recommend/provide solutions. Identify items for improvement and implement changes by coordinating with appropriate individuals with respective subcontractors, suppliers, or internal departments. Maintain work performance records, inspection records, and other related compliance items as necessary. Monitor subcontractor work to ensure compliance with company standards, procedures, and codes when applicable and issue reports regarding quality deficiencies and remediation requirements. Act as a liaison with owner, regulatory agencies, subcontractors, and/or internal departments on quality related matters and submittals. Participate in developing punch lists and final inspection and acceptance criteria. Establish standards/procedures for commissioning and start-up of mechanical systems and manufacturing processes. Ensure all certificates and final inspections have been obtained prior to project close out. Exercise the authority to halt work on nonconforming work and activities. Availability to travel to client facilities and sites to assist in quality related planning, training or remediation activities for short durations.
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Job Type
Full-time
Career Level
Manager