Site Operations Manager

Stratosphere Quality•Fort Wayne, IN

56d•$57,000 - $65,000•Onsite

About The Position

About Stratosphere Quality:Stratosphere Quality is a leading 3rd-party quality assurance and staffing company, providing inspection, testing, and operational services to top manufacturing clients across North America. We pride ourselves on teamwork, integrity, and continuous improvement-and we want you to grow with us! Top 10 Reasons to Work at Stratosphere Quality: Training - On the Job Training Provided Vacation Time - Start accruing PTO on Day One Benefits - Medical, Life Insurance, & 401k Advancement Opportunities - Eligible after just 90 days Referral Program - Earn $200 per referral! SQ ROCs and President's Club - Be rewarded for your hard work Shutdown Savings - Save wages for a rainy day Reimbursement Program - New equipment on us! New Tech - Learn and work with the newest technology platforms Travel Opportunities - Visit customer sites from coast to coast Why You'll Love This Role: Lead and develop a high-performing operations team Work with top-tier clients in manufacturing and quality assurance Gain exposure to strategic operations and resource planning Opportunity to implement best practices and process improvements Supportive, collaborative company culture

Requirements

Degree in Manufacturing, Engineering, Business, or equivalent experience
3+ years managing salaried and hourly personnel
Strong organizational and project management skills
Excellent written and verbal communication skills
Knowledge of corporate budgeting and financial management
Experience managing customer and employee relations
Proficiency in Microsoft Office Suite
Flexibility to work hours based on business needs

Responsibilities

Oversee on-site operations to ensure efficiency, profitability, and customer satisfaction
Allocate resources (equipment & personnel) based on customer demand and forecasts
Monitor resources to meet margin and profit goals
Identify and pursue new business opportunities
Ensure best practices are implemented and understood at all levels
Provide ongoing training and development for your team
Manage customer requirements and expectations
Investigate and resolve operational issues and non-conformances
Prepare reports and maintain compliance with safety, quality, and company policies
Perform additional duties as assigned to support site success