Site Operations Manager
About The Position
We are seeking a Site Operations Manager to lead the deployment and operation of autonomous construction technology on partner construction sites. This role is responsible for ensuring successful site launches, safe operational performance, and strong partner relationships from early planning through project completion. This role goes beyond traditional site operations—it includes the end-to-end customer operational experience, including hands-on customer training to operate autonomous systems and ongoing operations throughout the lifecycle of the project. The Site Operations Manager acts as the operational point of contact for the partner site project management, while coordinating closely with engineering, partnership, and operations teams to deliver safe, efficient, and high-quality site operations.
Requirements
- Experience managing operations in construction or industrial environments
- Strong project management and operational planning skills
- Experience leading cross-functional initiatives with engineering and field teams
- Excellent communication and partner management skills
- Experience training customers and customer support in an operational setting
- Comfortable working in dynamic, fast-changing environments
- Willingness to travel 70%+ and work from customer sites
- Located in surrounding Austin area
Nice To Haves
- Background in autonomy, robotics, or advanced construction technology
- Familiarity with construction tool Propeller Aero
- Experience launching new operational programs or deployments
- Experience building training programs, manuals, or playbooks
- Familiarity with customer-facing tools or operational platforms
Responsibilities
- Contribute to early-stage site assessments and operational feasibility reviews.
- Define work plans including scope and operational requirements.
- Plan and execute deployments across multiple partner sites
- Coordinate onsite launch readiness across engineering, fleet, and site teams
- Lead onsite setup, workflow validation, and safety alignment
- Own site launch and transition into steady-state operations
- Oversee daily operations to ensure safe, reliable performance
- Run regular operational check-ins with partners
- Capture field insights to inform product, engineering and operational improvements
- Manage project closeout, reporting, and post-deployment learnings
- Manage the customer lifecycle from launch through steady-state operations.
- Lead structured training and support for new partners, ensuring alignment on workflows, expectations, safety and success criteria.
- Translate complex robotic systems into clear, practical operating instructions.
- Certify that partner site management and operators are fully trained and confident prior to and after launch.
- Partner with internal stakeholders to incorporate field learnings into training materials and workflows.
- Build strong, trust-based relationships with partner teams to drive long-term success and adoption.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
