Site Manager

Manhattan Specialty Care•New York, NY

69d

About The Position

Manhattan Specialty Care is seeking high-level site manager to oversee our current practice sites and assist us with developing future locations and special projects. You will be responsible for setting the overall tone and strategy of your locations to ensure peak operational performance and success. The candidate will report directly to the Practice Manager. Manhattan Specialty Care is a modern and dynamic multispecialty medical practice delivering high-quality health care in multiple convenient locations in Manhattan. It was founded with the mission of redefining quality healthcare ONE patient at a time. Our practice is growing, and we offer our staff sustainable careers with opportunities for professional growth and advancement. We are looking for a team player and problem solver to join our growing practice!

Requirements

Bachelors Degree in related field.
A minimum of 5+ years of upper-level management experience, preferably managing multiple sites
Knowledge of ECW (EMR) a plus, Knowledge of multispecialty and office-based surgery a plus

Responsibilities

Oversight of all onsite staff as direct reports
Identifying operational deficiencies that may be adversely impacting practice and communicating with management to address
Evaluating employee performance as well as resolving employee issues and addressing performance-related issues. Authorizing attendance, schedules, and sick time changes
Establishing office procedures and communicating responsibilities and expected performance to staff. Train staff according to specific job responsibilities and expectations. Ensures appropriate cross-training and cross-coverage for all practice administrative activities
Participates in on-going training/development/monitoring of staff by the office
Performing and overseeing competency assessments for staff in certain key areas requiring skills
Maintain and adjust work schedules for all staff as needed and monitor productivity of individual sites and practice (patients seen, testing/procedures performed)
Develop and maintain rapport with physicians to ensure efficiency and optimal workflow
Audit staff time sheets, PTO and manage PTO requests prior to payroll submission
Ensuring front office operations are conducted so that back office billing processes are seamless
Ensure cleanliness of the facility including; exam rooms, lavatories, OR’s and all workstations
Ensuring optimal functioning of offices and certified procedural suites as well as maintenance of high standards for continuing accreditation of Operating Rooms
Strong problem-solving and interpersonal skills are required to management physician, staff and patient issues as well as reporting to management
Effective management of the inventory and ordering process for practice with regards to forecasting, vendor relationships and receiving and documenting deliveries to ensure effective inventory management
Compiles daily statistical data as requested and reports data regularly to appropriate parties
Maintains accurate, well-organized, up to date files for retrieval of needed documentation
Reporting to the Practice Manager.
Monitor center activity and patient flow to ensure efficient and effective patient care
Assist Practice Manager regarding the development of additional practice locations and projects related to enhanced efficiency and practice development
The Site Manager will be required to travel between our Manhattan and Park Slope, Brooklyn office locations as needed.