Site Manager

Mass Audubon•Cambridge, MA

13d•$23 - $25

About The Position

Mass Audubon is looking for an energetic, customer-oriented individual with a love of nature to take the lead on the daily operations of location at Magazine Beach Park in Cambridge. Located along the Charles River in Cambridge, Magazine Beach Park is a greenspace where city residents seek connection to nature in their neighborhood. From April through November, Mass Audubon hosts drop-in nature programs at the historic Powder Magazine building, which also serves as a home base for school, family, and adult programming on and around the river. The Powder Magazine building will be staffed during open hours (two days per week in spring/fall, four days per week during the summer months) from mid-April through mid-November to provide visitor orientation, exploration of nature exhibits, wildlife demonstrations, opportunities to purchase snacks/drinks, and access to restrooms. Our Site Manager will be the lead staff person at the Powder Magazine building to greet visitors, share nature exhibits and resources, manage the daily opening/closing/maintenance of the building, oversee seasonal staff, build community relationships, and coordinate with Mass Audubon educators on daily programming.

Requirements

At least 21 years of age
Excellent customer service and interpersonal skills
Strong organizational, time management, financial, and communication skills
Experience working with children and/or young adults in a formal or informal educational, community, or retail setting
Love of nature and enthusiasm for sharing urban nature experiences with the community
Excitement about building a place of community and learning, and an entrepreneurial spirit to innovate with us in a new environment
Skills and ability to work with diverse groups, exercise cultural humility, and implement best practices in inclusion
Demonstrate a positive attitude and work collaboratively, as a positive contributor to the team
Proficiency in standard business software, such as Microsoft Office or G Suite

Nice To Haves

Experience at a supervisor level
Fluency in another language (Spanish, Amharic, Haitian Kreyòl, Portuguese, or other)
Familiarity with the community of Cambridge

Responsibilities

Ensure a welcoming and safe environment for all visitors that represents Mass Audubon’s values of accessibility and inclusion
Convey Mass Audubon’s mission, Action Agenda, and educational philosophies throughout all interactions with the public
Serve as one of Mass Audubon’s faces to the community by engaging local residents, community groups, and arts/cultural partners in shared use of the facility and surrounding park
Serve as a crucial member of the Magazine Beach team, working in coordination with the Regional Director and education staff
Support Mass Audubon educators with education and exhibits to share the nature of the park and riverfront with drop-in visitors
Develop and implement an operations plan for the Powder Magazine building, including opening/closing procedures, staffing plan, cleaning schedule, exhibit maintenance, and snack sales
Manage purchase and sales of snacks, drinks, and Mass Audubon memberships, including cash management, inventory tracking, and financial reporting
Track information on number of visitors and program attendees to understand trends and high demand periods
Supervise and mentor teen staff from the Mayor’s Summer Youth Employment program in assisting with facility operations and drop in programming
Assist with the planning and development of special events as needed
Maintain a professional work environment, which includes equipment cleanup and storage of equipment and materials
Provide visitor services duties at other sanctuaries within Greater Boston Region where necessary
Attend staff meetings and trainings when requested
Assist in cleaning and sanitation