Site Manager (Custodial & Floor Care)

Velociti Services•Baltimore, MD

About The Position

The Site Manager is responsible for overseeing all custodial and floor care operations within an aviation environment. This role leads a team of 29+ employees, including custodians and floor technicians, ensuring high standards of cleanliness, safety, and operational efficiency across the facility. The Site Manager must be flexible and available to support all three shifts as business needs dictate.

Requirements

Minimum 3–5 years of experience in custodial or facility management, preferably in an aviation or large commercial setting
Proven experience managing teams of 20+ employees
Strong hands-on experience with floor care (stripping, waxing, burnishing, carpet extraction, etc.)
Ability to work a flexible schedule and support all three shifts as needed
Strong leadership, communication, and organizational skills
Knowledge of safety standards, OSHA regulations, and cleaning best practices
Ability to work in a fast-paced, high-security environment
Proficiency in basic computer systems and reporting tools
Ability to successfully pass a TSA background check for airport badging
Ability to pass a pre-employment drug screening
Valid driver’s license with a clean Motor Vehicle Record (MVR)
Ability to stand, walk, bend, and lift up to 50 lbs
Ability to work in varying environmental conditions typical of an airport setting

Responsibilities

Lead, supervise, and support a team of 29+ custodians and floor technicians
Oversee daily cleaning operations in a fast-paced aviation environment
Ensure all services meet company standards, client expectations, and regulatory requirements
Manage and coordinate floor care programs (e.g., stripping, waxing, buffing, carpet care)
Conduct routine inspections and quality assurance checks
Develop staff schedules and adjust staffing levels based on operational needs
Provide hands-on support and leadership across all shifts when necessary (1st, 2nd, and 3rd shift)
Train, coach, and develop team members to improve performance and retention
Enforce safety policies, procedures, and proper use of PPE
Maintain inventory of supplies, equipment, and chemicals
Communicate effectively with clients, leadership, and internal teams
Address employee relations matters and support a positive team environment
Other duties as assigned or requested

Benefits

Velociti Services offers a comprehensive benefits package designed to support the health, financial security, and well-being of our team members:
Company-Provided Benefits (Full-Time, 30+ Hours per Week)
Basic Life Insurance and Accidental Death & Dismemberment (AD&D)
Short-Term Disability Insurance
Voluntary Benefits:
Medical and Dental Insurance
Additional Life and AD&D Insurance
Supplemental Short-Term Disability Insurance
Long-Term Disability Insurance
Hospital Indemnity, Accident, and Critical Illness Insurance
Retirement:
401(k) Retirement Plan available for all team members
Velociti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.