Site Lead - Brown Bag Bus

YMCA of Greater LouisvilleLouisville, KY
$18 - $18

About The Position

The Brown Bag Bus of the YMCA of Greater Louisville is a one-of-a-kind initiative to combat the effects of childhood hunger in Louisville, KY. Brown Bag Bus staff will help provide food assistance to children within food deserts in underserved communities. The CDL Driver safely operates the Brown Bag Bus and supports mobile meal service execution across assigned community stops. This role is responsible for vehicle readiness, safe driving, route adherence, bus security, fueling, and coordination with on-board staff to ensure meals, equipment, and records arrive on time and in compliance with program requirements. The CDL Driver helps create a dependable, safe, and welcoming experience for children, youth, volunteers, and community partners while protecting the vehicle and upholding Summer Food Service Program expectations.

Requirements

  • Demonstrated experience leading community-based, youth-serving, food service, camp, afterschool, outreach, or similar field operations preferred.
  • Ability to supervise staff and volunteers, delegate responsibilities, and maintain calm control in active service settings.
  • Strong organizational skills and attention to detail, especially for logs, checklists, and compliance documentation.
  • Working knowledge of food safety and child-safe engagement practices preferred.
  • Ability to communicate clearly with multiple audiences, including youth, caregivers, site contacts, volunteers, and internal stakeholders.
  • Comfort working outdoors and in mobile service environments with repeated setup, breakdown, and travel between stops.
  • Ability to solve problems quickly and escalate issues appropriately while preserving service continuity whenever possible.

Responsibilities

  • Lead stop operations each day and set the standard for safe, organized, child-centered meal service across all assigned locations.
  • Direct the on-board team during setup, service, enrichment activity, breakdown, and transition between stops.
  • Confirm each stop is service-ready, including signage, meal service supplies, counting tools, hand hygiene and sanitation supplies, and enrichment materials.
  • Serve as the primary on-site decision maker for routing adjustments, weather concerns, crowd management, and other live operational issues.
  • Maintain positive working relationships with host sites, neighborhood contacts, volunteers, and families; communicate schedule changes or concerns promptly.
  • Ensure required enrichment activity is offered at each site visit and that youth engagement supports a safe and welcoming environment.
  • Oversee compliance with meal service requirements, site procedures, food safety practices, and required logs/templates.
  • Review counts, logs, and other route documentation for completeness and accuracy before the end of each service day.
  • Coach staff in real time on service quality, participant interaction, de-escalation, and operational consistency.
  • Escalate incidents, injuries, food safety concerns, near misses, or community issues through the appropriate internal process.
  • Participate in training, dry runs, and compliance site review activities to prepare the team for launch and ongoing monitoring.
  • Support continuous improvement by identifying gaps, recommending operational adjustments, and helping maintain a strong day-one and ongoing readiness standard.
  • Operational scope: leads a standard route model with multiple clustered stops each day and coordinates the timing cascade from stop to stop.
  • Compliance readiness: maintains program documentation and supports pre-operational, initial, and ongoing review expectations.
  • Community-facing service: reinforces trust, consistency, and clear communication with site hosts, families, and volunteers.
  • Must be available Monday-Friday for route service, training, mock reviews, and occasional community events or planning activities as assigned.
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