Site IT Lead

Thermo Fisher Scientific • Ridgefield, NJ

1d • Onsite

About The Position

DESCRIPTION : Job Title: Senior Manager, IT – Ridgefield (Pharma Services) Location: Ridgefield, NJ, United States Business/Division: Pharma Services Group (PSG) Department: Information Technology (IT) Reports To: Sr. Director, IT – Pharma Services Job Type: Full-time Position Summary The Senior Manager, IT – Ridgefield is the site IT leader accountable for reliable, secure, compliant technology services and strong day-to-day partnership with Ridgefield site leadership. The role leads execution across run + change, ensures enterprise and PSG portfolio programs land successfully at the Ridgefield site, and operates with high responsiveness, clear communication, and strong operational discipline. A core expectation is delivering the digital foundation for site transformation by owning digital products, platforms, integration, and technical expertise required to implement and sustain digital capabilities at the site. This role partners closely with the Digital PPI team, who lead change leadership, adoption, and measurable value realization for digital initiatives. DESCRIPTION: Guide innovative IT solutions at Thermo Fisher Scientific, overseeing key technology initiatives that enable our mission of making the world healthier, cleaner and safer. Collaborate with business leaders to develop and implement strategic technology roadmaps while managing teams across multiple locations. Support digital transformation through implementation of advanced solutions in areas like cloud computing, data analytics, artificial intelligence, and enterprise systems. Ensure operational excellence, security compliance, and continuous improvement of IT services while nurturing a collaborative culture focused on customer success.

Requirements

• Minimum Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience).
• 8+ years of progressive IT experience with increasing leadership scope; site/plant IT experience strongly preferred.
• Demonstrated success running mission-critical IT services including incident/problem/change management and service performance management.
• Experience executing local deployments as part of enterprise programs in a matrix environment.
• Working knowledge of regulated environments and audit readiness expectations (GxP/CSV exposure).
• Strong stakeholder management and communication skills; proven ability to drive closure under time pressure.
• People leadership experience (direct and/or matrix).
• Advanced degree plus 6 years of experience, or Bachelor's degree plus 8 years of experience, including 5+ years in leadership roles
• Strong knowledge of IT infrastructure, applications, security and compliance requirements
• Effective communication and interpersonal skills with ability to engage at all levels
• Experience building and developing successful teams
• Ability to manage multiple priorities in a dynamic environment
• Strong problem-solving and analytical capabilities
• Leadership experience in matrix organizational structures
• Change management and organizational transformation experience

Nice To Haves

• Experience in pharma/biotech manufacturing, packaging, or other regulated operations.
• Experience delivering digital products/platforms in manufacturing (e.g., shopfloor integration, operational insights/OEE-enabling solutions) and/or Quality/Lab systems.
• Familiarity with ITIL practices, Agile/PMP delivery methods, and cybersecurity fundamentals.
• Preferred Fields of Study: Computer Science, Information Technology, Engineering, Business Administration or related field
• Industry certifications like PMP, ITIL, or technical certifications beneficial
• Experience leading complex enterprise IT projects and programs
• Experience managing vendor relationships and third-party contracts
• Experience with agile methodologies and digital transformation initiatives
• Business acumen and ability to align technology solutions with business objectives
• Expertise in IT service delivery, operations and process improvement
• Experience with regulated environments (GMP, FDA, etc.) preferred
• Up to 25% travel may be required

Responsibilities

• Site IT Leadership & Business Partnership Serve as the primary IT leader for Ridgefield; establish strong partnerships with site leadership and functional stakeholders. Translate business priorities into a site IT plan aligned to PSG IT standards, roadmaps, and governance. Maintain high visibility with leaders and operational areas; anticipate issues, communicate clearly, and drive closure.
• IT Service Delivery & Operational Excellence (Run) Own site IT service performance across workplace services, connectivity, local infrastructure, and site applications. Lead local incident, problem, and change management with strong root cause and sustained corrective actions. Coordinate escalations with enterprise/central teams and vendors; provide proactive updates and post-incident follow-through. Plan and execute operationally sensitive changes (maintenance windows, production-impacting work, cutovers) with robust risk management.
• Digital Products, Platforms, Integration & Technical Expertise Own site implementation and sustainment of digital products and platforms ensuring solutions are secure, compliant, scalable, and supportable. Lead platform readiness (infrastructure, connectivity, environments, endpoint/device readiness, access management). Lead integration across site systems, data flows, interfaces, and IT/OT connectivity where applicable. Ensure technical delivery quality: architecture alignment, configuration/release readiness, technical documentation, and operational support model (monitoring, runbooks, knowledge transfer). Drive standardization and minimize site-specific customization; manage exceptions with clear remediation plans.
• Partnership with Digital PPI (Role Clarity / Operating Model) Partner with Digital PPI (change/adoption/value owner) to ensure IT delivery enables adoption and measurable value realization. Establish and run a joint cadence for digital initiatives (scope, sequencing, readiness gates, dependencies, risks, go-live criteria, hypercare model). Ensure clear role clarity across stakeholders: Digital PPI: change leadership, adoption execution, benefits tracking/value realization Site IT: digital product/platform delivery, integration, technical delivery quality, supportability
• Program Execution & Delivery Management (Change) Lead Ridgefield execution for enterprise/portfolio initiatives (e.g., digital manufacturing/operational insights where applicable, data/reporting, Quality/Lab, core platforms). Maintain disciplined delivery management: milestones, dependencies, risks/issues, and clear reporting. Ensure readiness artifacts are complete and decisions are made on time (go/no-go inputs, cutover plans, hypercare readiness).
• Compliance, Quality & Risk Management (GxP/CSV) Ensure Ridgefield IT services and regulated systems meet GxP/CSV expectations and remain audit-ready. Partner with Quality/Digital Assurance on validation deliverables, documentation hygiene, and control adherence. Maintain local risk and tech debt visibility (obsolescence, lifecycle, single points of failure) with mitigation actions and timely escalations.
• Cybersecurity & IT/OT Coordination Enforce cybersecurity controls and operational practices at the site (endpoint, access, segmentation, patching cadence as applicable). Partner with Engineering/OT stakeholders to maintain clear IT/OT boundaries, ownership, and support models.
• People, Vendor & Financial Management Lead and develop local IT staff and matrix resources; set expectations and coach performance. Manage local vendor/partner delivery and SLA adherence; drive corrective actions as needed. Support site IT budget planning/forecasting and cost controls (scope per governance model).

Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
• For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level