Site Human Resources Director

Laguna Development Corp•Albuquerque, NM

1d•Onsite

About The Position

We’re hiring a Site Human Resources Director to serve as the senior campus authority for employee relations, investigations, and workforce risk in a highly regulated gaming and hospitality environment. This is not a traditional HR generalist role. Think of this position as the site’s Chief Employee Relations Officer; deeply embedded in operations, highly visible to leaders, and accountable for executing corporate HR strategy with consistency, judgment, and integrity. Operating within a centralized HR governance model, this leader partners closely with the General Manager and executive team while remaining fully aligned with Corporate Human Resources standards and oversight. The ideal candidate brings 10+ years of hands‑on Employee Relations leadership, with direct ownership of complex investigations, DOL and EEOC matters, wage & hour risk, and regulatory audits. We’re seeking someone who has personally led high‑risk ER cases, not just reviewed escalations, who can de‑escalate emotionally charged situations, coach leaders through difficult decisions, and document defensibly for agency or litigation review. This role demands fluency in the nuances of hospitality and gaming operations, including timekeeping, scheduling, overtime, and multi‑shift environments, as well as the confidence to advise executives on risk tradeoffs and push back when needed. Success in this role requires executive‑level influence, sound judgment under pressure, and strong people leadership. You’ll lead and develop an on‑site HR team, set ER standards across a large workforce, and ensure investigations and disciplinary actions are fair, consistent, and compliant. Above all, we’re looking for a principled, operationally grounded HR leader; credible, firm, and fair, who can translate employee relations risk into business impact, strengthen leader capability, and reduce surprises. Experience in highly regulated, high‑volume environments such as gaming, hospitality, healthcare, or manufacturing is strongly preferred, along with a bachelor’s degree and HR certification (PHR/SPHR).

Requirements

10+ years of hands‑on Employee Relations leadership
Direct ownership of complex investigations, DOL and EEOC matters, wage & hour risk, and regulatory audits
Experience leading high‑risk ER cases
Ability to de‑escalate emotionally charged situations
Ability to coach leaders through difficult decisions
Ability to document defensibly for agency or litigation review
Fluency in the nuances of hospitality and gaming operations, including timekeeping, scheduling, overtime, and multi‑shift environments
Confidence to advise executives on risk tradeoffs and push back when needed
Executive‑level influence
Sound judgment under pressure
Strong people leadership
Principled, operationally grounded HR leader; credible, firm, and fair

Nice To Haves

Experience in highly regulated, high‑volume environments such as gaming, hospitality, healthcare, or manufacturing
Bachelor’s degree
HR certification (PHR/SPHR)

Responsibilities

Serve as the senior campus authority for employee relations, investigations, and workforce risk
Execute corporate HR strategy with consistency, judgment, and integrity
Partner closely with the General Manager and executive team
Lead high‑risk ER cases
De‑escalate emotionally charged situations
Coach leaders through difficult decisions
Document defensibly for agency or litigation review
Advise executives on risk tradeoffs and push back when needed
Lead and develop an on‑site HR team
Set ER standards across a large workforce
Ensure investigations and disciplinary actions are fair, consistent, and compliant
Translate employee relations risk into business impact
Strengthen leader capability
Reduce surprises