Site HR/LR Lead – Customer Care and Aftersales

GM • Brandon, MS

14d • Onsite

About The Position

General Motors is seeking a dynamic Human Resources and Labor Relations professional to lead HR/LR operations at our Customer Care & Aftersales (CCA) Processing Center in Jackson, Mississippi – home to approximately 95 employees. This leadership role is ideal for someone who is passionate about building a talented organization, driving culture, fostering productive union relationships, and making a lasting impact in a fast-paced warehouse environment.

Requirements

• Bachelor’s degree in HR, LR, Business, or related field
• 3-5 years of HR/LR experience in a unionized environment
• Strong situational judgment and ability to work independently through complex HR/LR matters
• High level of professionalism and confidentiality
• Strong interpersonal and communication skills with the ability to adapt approach as needed
• Proficiency in Microsoft Office, HR applications (e.g. Workday, etc.), and data analytics

Nice To Haves

• Master’s degree in HR, LR, business or related field
• Experience in Warehouse, Manufacturing, Operations, or Distribution

Responsibilities

• Partner with the Plant Manager to drive GM culture, elevate employee experience, and improve engagement across the site.
• Promote a positive working relationship with the union through consistent application of local and national agreements.
• Lead negotiations, grievance resolution, and implementation of labor agreements.
• Support core HR processes including talent planning, performance management, compensation, recruiting, and employee development.
• Drive compliance to GM policies.
• Support investigations and resolution of employee concerns.
• Facilitate training on HR policies, LR procedures, and union agreements.
• Manage staffing, onboarding, and workforce transitions for hourly, contract, and salaried employees.
• Support plant safety initiatives driving employee involvement through GM’s Global Manufacturing System.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees