Site Host Lead (FT) - LOGE Leavenworth

Schulte Hospitality Group•Leavenworth, WA

35d•Onsite

About The Position

LOGE Camps is inspired by the outdoor travel culture of the 70's, creating destinations that have the relaxed energy of a road trip with friends. We believe community plays a huge role in people's lives and their adventures, and we created LOGE Camps to be much more than just a place to stay the night. Since our beginning in 2016, LOGE has grown to nine open Camps and more than a dozen in development --â¯all near our favorite towns and trails. With a range of ways to stay -- rooms, van hookups, tent spots, as well as group meeting spaces - LOGE inspires the best of the outdoors and community. LOGE Leavenworth is seeking a Site Host Lead for our LOGE Camps site in Leavenworth, WA.

Requirements

2+ years previous front desk, cafe, retail, and/or demo shop experience. Previous leadership experience preferred.
Working knowledge of Microsoft Office, Google Products, hospitality software, and POS software
Fluent in English. Bilingual a plus!
Must have, or be able to obtain, a State Food Handler Card.
Must have, or be able to obtain, a State Alcohol Permit.
Fluent in English. Bilingual a plus!
Site Host Lead is an active role, involving frequent bending, reaching overhead and squatting.
Lifting, carrying, and placing objects weighing up to 30 lbs. without assistance.
Pushing/pulling objects weighing up to 50 lbs. without assistance.
Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Remaining on your feet for extended periods of time.
A love for showing people a good time, with a deep sense of responsibility for every detail of the guest experience.
Great customer service skills and a professional, friendly, low-drama attitude.
Strong verbal and written communication skills and a team player mindset.
An ability to learn new things quickly, and a willingness to teach others.
A strong work ethic and a track record of being dependable and trustworthy.
Be able to work in a fast-paced environment, and to keep on task, even when things get busy.
Comfortable with multi-tasking, and the ability to make good judgement calls under pressure.

Responsibilities

Split time between the front desk, cafe, retail, and demo responsibilities.
Master the front desk management, POS, and demo rental software. Ensure smooth check-in and check-out of all guests.
Make and serve cafe food and beverages and understand the rules and policies about food safety and the responsible service of alcohol.
Help to create and implement inventory management and local vendor ordering procedures.
Have a working knowledge of how to operate, deep clean, and repair cafe and rental equipment.
Learn and become confident in the general specs of gear in the retail and rental shops.
Be able to work opening and closing shifts, and to follow cash handling and tip distribution procedures.
Take care of our guests and help answer their questions.
Develop a thorough knowledge of room types and amenities, local recommendations and fun things to do in the area.
Train fellow employees on safety guidelines and emergency procedures and be an active member of the crew member safety committee.
Keep the front desk, cafe, retail, and demo areas neat and organized.
Make sure all guest areas are clean, including public spaces.
Assist with special events and group meetings, including setup of AV and sound equipment.
Perform other duties or special projects as assigned.

Benefits

Work today, get paid today, with Daily Pay!
Free telemedicine and virtual mental health care access for all crew members starting day one!
Multiple health insurance and life insurance options
401k plan + company match
Paid time off for eligible crew members
Holiday pay/ paid holidays
Pet insurance
Employee Assistance Program
Discounted hotel rooms
Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
Brand Perks -- Hotel discounts, outdoor life perks, and so much more!