Site Experience Manager - Overnight Camp

Girl Scouts of Western Washington•Allyn, WA

3d•$145 - $155•Onsite

About The Position

The Site Experience Manager plays a vital role in providing structure and support to campers, guests and staff. This position oversees all office operations, including but not limited to checking in individuals arriving to camp, adjusting guest reservations as needed, communicating camper/guest needs to the reservation, program and property teams, filing and data management, overseeing the camp store; and performing various office tasks as needed. Must be willing to work evenings and weekends on a Wednesday-Sunday schedule. Overnight communal housing is available; however, staff are not required to stay on camp. Meals in the dining hall will not be provided, however staff will be provided with a weekly food order and can prepare their meals in the kitchen in their staff lounge. Compensation for this position is $145 - $155 per day, with the starting rate dependent on previous employment at GSWW camps. Camp Season 2026 will run from June 7th through August 18th, with start and end dates determined by position. For the 2026 season, site rental staff will divide their summer between Camp Robbinswold and Camp St. Albans. They will begin at St. Albans for the first week of training, then transition to Robbinswold for the second week. Staff will work three weeks at Camp St. Albans , take a short break, and then complete three weeks at Camp Robbinswold.

Requirements

Knowledge of and commitment to fostering environments that prioritize diversity, equity, inclusion, racial justice, and belonging
Comfortable working in a camp setting with a variable work week and hours, including overnight and weekend responsibilities
Excellent interpersonal skills to ensure effective interactions with individuals at all levels and backgrounds, with the ability to work under pressure
Demonstrated ability to prioritize project tasks and deadlines, work independently and collaboratively, take initiative, and maintain confidentiality
Visual and auditory ability to identify and respond to environmental and other hazards
Excellent oral and written communication skills
Ability to navigate technology programs and platforms independently including Microsoft 365; ability/willingness to learn new technologies
At least 21 years of age
High School Diploma or equivalent
Experience working with youth 6-17 years old in a camp or recreational setting
Supervisory experience (At least one season of a minimum of six weeks in a supervisory capacity, preferably in organized youth activities)
Current certification in First Aid/CPR or willingness to obtain
Current certification of Youth Mental Health First Aid or willingness to obtain
Satisfactory results from a background check

Nice To Haves

Knowledge of the Girl Scout program
Experience managing similar youth recreation programs
A valid driver’s license and clean driving record and willingness to transport campers and staff in 12-passenger vans

Responsibilities

Observe and evaluate program specialists, scheduling weekly one-on-one meetings with staff to deliver feedback
Develop weekly staff schedules for all activity areas based on reservation bookings
Provide quality customer service via phone, email, or in person that resolves concerns by offering creative solutions in a timely manner
Responsible for ensuring check-in and check-out procedures with guests/campers are followed.
Maintains guest reservations, camper and staff files, release forms, and other records in accordance with confidentiality policies of GSWW and the American Camp Association.
Responsible for overseeing all aspects of the camp store including but not limited to set-up, tear down, inventory management, processing sales and coordinating with the Retail team as needed.
Ensure the safety of all campers during their stay by following all policies, procedures, and protocols.
Maintain quality control of programming, ensuring that it matches the abilities and interests of campers
Support the development of the summer camp team through planning and facilitating training workshops, regular staff meetings, and coaching and feedback sessions
Carry out established duties for general camp operations including camp cleaning, season opening and closing tasks, and completion of necessary paperwork
This is a general description of the essential responsibilities of the position and is not inclusive of all job duties; other associated duties may be assigned