Site Director

Del Monte Foods, Inc.-posted 2 days ago

Full-time • Manager

Onsite • City of Tonawanda, NY

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Del Monte Foods (DMFC) is a multi-national food company headquartered in Walnut Creek, CA, with a powerful portfolio of brands, including iconic Del Monte®, Contadina® and College Inn®. Our premium-quality meal ingredients, snacks and beverages can be found in six out of ten U.S. households. At Del Monte Foods, we believe in supporting one another. In helping our people shape their own careers - in letting them grow outward, upward and across disciplines. We are tending to the greater good, providing accessible, nourishing, great-tasting food for all. We are Del Monte Foods – Growers of Good. The Site Director is responsible for all daily manufacturing operations including maintenance, quality, warehouse, logistics, planning, and other related activities. This is a hands-on position that is responsible for the development of policies and procedures designed to increase productivity and assure quality. It is the responsibility of the Site Director to ensure operations meets output and at desired quality for the lowest possible cost working within the standards of corporate, state, and federal policy. The Site Director will direct, coach and mentor staff to devise methods to use the Site’s personnel and capital resources to best meet production goals in addition to developing new ways to make the production process more efficient utilizing Lean Manufacturing techniques. Budgetary responsibility includes oversight of the facility’s processes and activities to achieve KPI’s across multiple categories including labor, waste, quality, costs, efficiencies, safety, etc. Performance will be managed by the following critical metrics: employee retention and turnover, reduced total recordable injury rates, key certifications in food safety and quality, packaging fill rates and on time delivery, lower conversion cost year over year, asset reliability, and successful retention of improved yields. This is a fantastic opportunity to make a significant impact on Del Monte’s safety culture and help us achieve our business, organizational and cultural goals.

Provide overall leadership and direction to site managerial and hourly staff in all aspects of the operations including warehousing label and shipping operations, quality, maintenance, capital projects and continuous improvement.
Manage the site P&L to achieve budget and deliver transformational results for the operation.
Establish clear site goals and objectives, and those of the team, in alignment with corporate strategies and business initiatives; develop reporting mechanisms to track and communicate progress of goals and objectives.
Anticipate trends in organization’s market trends, community factors, or associate cultural factors which may influence operating activities.
Contribute to achieving the production objectives through coordinating workflow and product quality.
Monitor departmental performance against goals to ensure that progress is being made, and that corrective action is taken if necessary.
Anticipate and provide direction on future capital projects and equipment needs.
Maintain effective community and government relations to assure the early identification of potential problems and maintain Del Monte's image in the community.
Understand and deliver customer requirements at level >98% OTIF (On time item fill).
Develop and lead plans and processes to minimize manufacturing costs through effective utilization of labor/scheduling, equipment, facilities, materials, and capital.
Identify, prioritize, plan, and direct the execution of operational related issues through Operations leaders (Operations Managers/Department Managers/Team Managers).
Enhance and grow the skills of the plant team through providing thought leadership in defining and driving best practices, adoption of new tools and processes, and consistent measurement of key metrics.
Develop and mentor talent across the site and instill a high-performance work environment with a culture of accountability, a strong sense of urgency, and a winning mindset.
Ensure a safe work environment by ensuring safe work behaviors, safe work conditions and, corrects any deficiencies in a timely manner.
Through site staff, supervisors and managers, assure employee engagement, safety, quality, customer service, cost, and production objectives are met or exceeded.
Monitor building security and maintain good housekeeping
Provide training avenues to employees as needed leveraging Safety, SOP’s, and user manuals.
Drive behavioral based safety program to change current culture and results.
Takes complete ownership and accountability for overall site operations with a desire to win.
Lead quality and continuous improvement initiatives in support of operations.
Take leadership role by training and implementing continuous improvement efforts within the team.
Management of warehousing operations, including labeling and shipping to meet planned AOP costs, quality standards, and timeliness of shipping.
Identify warehouse inventory imbalances and improve cycle count accuracy to ensure Del Monte is representing financials appropriately from an inventory perspective.
Implement quality tools such as SPC, “best practices”, and SOP’s.
Implement ‘lean principles’ on the floor and execute a site master plan in line with service and COGS.
Identify quality issues and develop solutions to maximize first-time quality and minimize waste.
Work with operators and vendors to improve packaging materials performance.
Responsible for achievement of department efficiency goals, and standards.
Ensure maintenance and production, track downtime and develop and implement plans with operators and mechanics to improve line performance.
Ensure that the facility operates with corporate and governmental guidelines.
Ensure compliance with all quality and food safety requirements to protect customers, consumers; including all state and federal regulations.
Monitor key performance indicators to assess labor and variance to budget, productivity, and schedule adherence.
Create and execute a structured process of goal attainment utilizing metrics, scorecards, and key performance indicators (KPI’s) to measure success.
Oversee budgetary responsibility including oversight of the facility’s processes and activities to achieve KPI’s across multiple categories including labor, waste, quality, costs, efficiencies, safety, etc.
Available to address issues as they arise in operating activities.
Provide leadership, guidance, and training to employees by developing and implementing plans to improve abilities.
Directly support the development of internal talent in preparation for future advancement and promotional opportunities.
Coach, motivate, train and effectively manage the performance of site managerial and support personnel.
Ensure efficient use of resources to maximize labor savings.
Develop skills in the operations group to build quality into the production process.
Work closely with quality team to review final product consistency in order to determine areas of improvement.
Work with the HR Operations team on work system design in plant, development programs, and the betterment of Company early career talent development initiatives.
Partner with Human Resources Manager in implementing and adhering all employees to policies and processes.
Develop and maintain a spirit of positive relationship with the salaried and bargaining unit hourly associates.
Responsible for enforcing consistent, fair and inclusive employment practices, legal and corporate compliance, as well as behaviors reflective of the company's commitment to diversity.
Create an empowered culture to ensure that the organization and its people understand the goals and objectives of the business and have the resources and leadership support to accomplish them.
Provide an environment which ensures and provides for open and healthy communication.
Lead direct reports and partner with indirect functional staff, e.g. finance, continuous improvement and human resources to implement policies and procedures.

Bachelor's degree in Business Administration, Management, Operations, Industrial Management, or related field preferred.
Minimum 15 Years Directly Applicable Management Experience within a comparable Labeling & Packaging / Distribution environment.
Extensive functional knowledge of packaging and labeling equipment and operations, with excellence in all core metrics of safety, quality, cost, delivery, and people.
Preferred 2 plus years of management experience in the labeling, packaging, distribution environment.
Site Leader experience in a complex ~100+ associate turnaround site having worked with maintenance, FSQA, planning, engineering, CI/Lean, human resources, finance/accounting, etc.
Experience and passion for transformational environments, rather than overly routine ways of working, with strong people centricity and employee engagement, as opposed to directive or dictatorial leadership.
A “hands on” servant leader working on the floor leading teams to develop and grow.
Experience leading, building, and developing a High-Performance Work System and Self-Directed work teams, leading transformations of organizational culture, people, process, performance, and outcomes taking it to “best-in-class”.
Experience developing a safety-first culture and associated functional procedures and protocols which can result in a best-in-class safety operation.
Strength in Maintenance/Total Productive Maintenance (TPM) methodologies and collaboration with maintenance teams at the site level to transform from reactive to predictive methods.
Proven competencies in driving operational excellence, cost, and productivity improvements across the organization, with measurable financial, quality, and cycle time results, without compromising product quality or company growth.
Proven track record of motivating/engaging a team, driving team engagement, via excellence in leadership behavior and communication, to build a high-performance organization through people, process, and culture.
A successful track record of developing talent, building culture and championing diversity and inclusion, across international regionals with multilingual and multicultural teams is paramount.
Bachelor’s degree Business Administration, Management, Operations, Industrial Management, or related field.
Demonstrated ability to innovate and design strategies, procedures, and people utilization that significantly improve reliability of equipment, efficiency, productivity, and performance while reducing inventory and waste and achieving business and technical results.
Excellent communication, influencing, and leadership skills at all levels, and competence in making timely, effective, principles-based decisions.
Demonstrated ability to build credibility and confidence with a wide variety of leaders including internal stakeholders, customers and vendors and be seen as a trusted adviser.
Experience with manpower planning, recruiting and budgeting/forecasting.
Unquestioned integrity with assertiveness, presence, and confidence.
Demonstrated advanced customer focus, judgment, analytical skills, critical thinking and communication skills (verbal, written, presentation and interpersonal).
Strong business and financial acumen, including strong problem-solving skills, critical thinking, and business analysis skills.
Demonstrated ability and experience working effectively in a self-directed, proactive, results-oriented, complex, fast paced environment across all levels.
Demonstrated experience in driving initiatives, holding self and team accountable for results and ensuring continuous improvement.
Understand customer needs and expectations.
Organize, plan, and problem-solve to exceed their expectations and develop positive relationships.
Forward thinker and innovator.
Understand key financial indicators and how day-to-day decisions impact the bottom line and other parts of the organization.
Possess high moral standards and is honest in word and deed.
Promote dignity, fairness, and consideration.
Ability to multi-task and remain flexible.
Possess and display desire, goodwill, initiative, and discipline.
An effective communicator – Use excellent oral and written skills to communicate with all levels including executive management, outside vendors, and major customers professionally.
Keep business leaders abreast of emerging situations as needed.
Teach, coach, mentor, counsel, motivate, and empower.
Nurture relationships with the staff that result in a productive environment that is founded on mutual trust and respect.
Demonstrate leadership skills to all levels.
Translate vision and strategy into explicit plans and action.
Rally support behind the vision.
Inspire and motivate people to achieve high performance.
Recognize success.
Solution Oriented - work to overcome obstacles or roadblocks always working to resolve in a positive manner.
Overcome challenges or obstacles even when it means choosing the hard right over the easy wrong.
Expect the same from direct reports.
Be a decision maker – you must weigh in and determine the course of action.
Set and pursue goals with a sense of purpose and urgency.
Be a standard-bearer.
Demonstrate ownership of policy and the Code of Conduct.
Use authority in an appropriate manner.
Train and empower the staff to run with expectations.
Set clear expectations and trust people to decide how to complete high-quality work.
Align work and resources to ensure success.
Stay focused on the critical priorities.
Connect individual work deliverables to organizational and departmental goals.
Demonstrate professional knowledge and good judgment with focus on achieving necessary tasks at hand and make course-corrections to ensure success.
Focus on AOP plans and drive to achieve results.
Measure progress against plans and goals.

Multi-site oversight experience is a plus.
Cross-functional rotational experience in other e2e supply chain/operations roles in a plant or corporate environment is a plus.

Competitive salary.
Comprehensive benefits package including Medical, Dental, Vision, and 401(k).

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