Site Coordinator

Ricoh • Durham, NC

2h

About The Position

The Site Coordinator is accountable for the daily operations of a solo‑person site. This role is responsible for delivering contracted office services including, but not limited to: Copy Services, Courier Services, Managed Print Services, Hospitality, Imaging, and Mail Services.

Requirements

• High school diploma or GED
• 1+ year of experience in a related field (B2B and/or technical)
• 1+ year of customer‑facing work experience
• Demonstrated understanding of basic technology
• Tactical thought‑processing skills
• Ability to present to small groups
• Moderate problem‑solving ability
• Basic customer service skills
• Basic technical aptitude
• Basic written and verbal communication skills

Responsibilities

• Responsible for daily operations of a mail room, copy center, or scanning facility.
• Operate office equipment such as PC, copiers, multifunction devices, imaging and mail equipment.
• May support functions including: Courier Services Reception Services Switchboard Operations Shipping & Receiving Mail delivery and processing
• Serve as the main point of contact with the customer on a daily basis.
• Implement and manage Ricoh Service Excellence Programs effectively.
• Understand and operate required equipment/software efficiently to meet service level agreements.
• Achieve profitability by effectively utilizing company materials and supplies.
• May maintain daily routine tasks such as: Creating/completing work orders Contractor monitoring Inspections Reporting facility‑related issues Providing support as needed
• May interact with contracted vendors, facility management teams, and building occupants.
• May be responsible for office supply inventory and re‑ordering.
• May manage conference room scheduling and A/V equipment resources.
• Maintain positive internal working relationships by communicating professionally.
• Collect and provide data to leadership and customers, including completing monthly reports with support.
• Ensure financial responsibilities are met.
• Perform other duties as assigned.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED