Application Transaction Processor

MMC Group • East Hartford, CT

3d • Onsite

About The Position

The Single Streamline Application Processor reports to a Transaction Processing Supervisor and is responsible for supporting transaction processing projects that involve researching, analyzing, and updating consumer information across multiple systems. This role provides critical support during open enrollment periods , ensuring consumer transactions are processed accurately and efficiently while meeting strict productivity and quality standards. The ideal candidate will bring a positive attitude, strong attention to detail, and the ability to thrive in a fast-paced, high-volume environment.

Requirements

• Typing speed of at least 40 words per minute .
• Ability to organize work, prioritize tasks, and adapt to changing workloads.
• Proficiency with standard PC systems and company software , or the ability to quickly learn required applications.
• Strong analytical and problem-solving skills.
• Ability to maintain attention to detail while working at a sustained production pace.
• Ability to meet production deadlines while maintaining accuracy and quality.
• Ability to detect, document, and correct quality issues.
• Ability to work independently with limited supervision after initial training.

Nice To Haves

• College degree preferred
• Experience in eligibility determination or transaction processing preferred.

Responsibilities

• Process all transactions accurately within procedural guidelines and without errors.
• Research, analyze, and update consumer information using multiple systems and databases.
• Meet or exceed established daily productivity standards for assigned tasks.
• Maintain performance standards for quality as defined in the Quality Assurance Plan (QAP) .
• Provide exemplary internal and external customer service when interacting with employees, consumers, Access Health, and DSS partners.
• Maintain strong knowledge of procedures and operating systems used to perform assigned work.
• Ensure timely completion of tasks in accordance with contractual guidelines.
• Demonstrate reliability by reporting to work on time and being prepared to begin work at the start of each shift.
• Consistently demonstrate a positive attitude and commitment to achieving high quality results.
• Adhere to all project site attendance policies and performance expectations.

Benefits

• MMC offers health insurance plans for our active candidates on assignment, including: Medical, dental, and vision coverage
• Life and disability insurance
• Additional voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree