Simulator Technician

F1 Arcade•Washington, DC

42d

About The Position

At F1 Arcade, we're revolutionizing hospitality with our groundbreaking partnership with Formula 1, delivering unforgettable social and competitive experiences globally. Our venues combine state-of-the-art F1 racing simulations with a vibrant global food and beverage program, appealing to diverse audiences from corporate groups to families and beyond! As a Simulator Technician, you will play a crucial role in maintaining and optimizing our state-of-the-art racing simulators, ensuring an immersive and seamless experience for our guests. If you have a strong technical background, a love for racing simulations, and enjoy working in a fast-paced environment, we invite you to apply for this exciting opportunity.

Requirements

Proven experience in maintaining electronic and mechanical systems.
Familiarity with racing simulators or gaming technology preferred.
Strong problem-solving and attention to detail.
Excellent communication and guest service skills.
Ability to work in a collaborative team environment.
Basic knowledge of software installation and updates.
Flexibility to work varied shifts, including weekends and holidays.
Ability to stand and walk for extended periods and lift over 50 lbs.

Nice To Haves

Windows 10 troubleshooting.
Remote Desktop knowledge.
Experience with rFactor 2 and similar racing hardware.
Familiarity with JIRA Service Desk, Datto, ServiceNow, Notion, and Teams.

Responsibilities

Maintain, repair, and optimize racing simulators for optimal functionality.
Promptly troubleshoot and diagnose technical issues to minimize downtime.
Record maintenance activities and implement preventive measures.
Install and update simulation software.
Upgrade hardware components as needed.
Collaborate with developers to address compatibility and implement improvements.
Provide technical support for POS, AV, phones, laptops, printers, and KDS hardware.
Assist guests in understanding simulator operations.
Address technical concerns promptly to ensure a positive guest experience.
Conduct briefings on simulator usage and safety.
Conduct regular quality checks on racing simulations.
Implement improvements based on guest feedback.
Work with other technicians, vendors, and developers to stay informed about simulator technology advancements.
Participate in team meetings to discuss projects, challenges, and improvements.
Adhere to safety protocols to ensure a secure environment.
Conduct routine safety checks on simulators and report issues.

Benefits

This is your chance to pioneer a new era of social gaming and hospitality with F1 Arcade. We offer a supportive environment where innovation and creativity thrive. Join us in creating extraordinary experiences that redefine entertainment worldwide.

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