Simulation Operations Specialist

University of Chicago • Chicago, IL

1d • $65,000 - $80,000

About The Position

The UChicago Simulation Center strives to measurably improve the quality, safety, and experience of healthcare delivery through the application of cutting-edge simulation methods, systems thinking, human-centered design, and innovative technology. Dedicated to high-quality simulation, the Simulation Center partners across the University of Chicago Health System and Biological Sciences Division to co-design and implement simulation-based programs that promote clinical readiness, skill development, digital innovation, and research. The job manages academic, research, clinical or administrative programs of the University.

Requirements

• Minimum requirements include a college or university degree in related field.
• Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Nice To Haves

• Associate’s degree in a technology or health-related field or equivalent.
• Two years of direct patient care experience as an EMT, paramedic, nurse, or equivalent.
• At least 2 years of experience working in a healthcare or technical environment.
• Experience as a technician supporting cadaveric and tissue labs.
• Strong technical aptitude for maintaining, calibrating, and repairing medical simulation equipment to ensure reliability and accuracy.
• Knowledge of computer hardware equipment and software applications relevant to simulator function.
• Knowledge of audio/video equipment and software for recording, duplication, mixing and editing.
• Proficiency in MS software applications (Outlook, Word, Excel, and PowerPoint), database management, and Internet utilization.
• Operating and troubleshooting products and software, including SimMan 3G, SimBaby, SimJunior, HAL, SuperTory and other advanced manikins.
• Familiarity with simulation software platforms such as Laerdal LLEAP and Gaumard UNI for session management, data collection, and performance evaluation.
• Experience working with human patient simulators.
• Knowledge of human anatomy and physiologic states.
• Basic understanding of simulation-based education principles, including scenario planning and setup, debriefing tools, and learner-centered methodologies.
• Excellent organizational, interpersonal, and professional communication skills.
• Ability to express technical information clearly and simply to non-technical persons.
• Ability to learn new software and hardware quickly and independently.
• Ability to assess, troubleshoot, and fix equipment failures in a timely fashion.
• Ability to work well under pressure, set priorities, and make critical decisions.
• Ability to maintain confidentiality regarding job assignments and sensitive issues.
• Ability to work with internal and external individuals from different disciplines and different levels of training.
• Strong written and verbal communication skills.
• Self-motivated and requires minimal supervision with the ability to work as a team member.
• Flexibility and adaptability to work varying hours/days/evening/weekends.
• Ability to balance multiple tasks simultaneously in fast paced environment.
• Excellent organizational and problem-solving skills to manage equipment inventories and resolve technical issues promptly.
• Ability to effectively make decisions that represent the mission, values, and strategic plan of the organization and leaders.
• Ability to have words, actions, and behavior reflect a high level of integrity.

Responsibilities

• Operates and maintains simulator technologies ranging from anatomic models and task trainers to screen-based simulation to full-body patient simulators and virtual reality surgical simulators.
• Provides technical support and A/V setup during sessions as well as operational support of simulation software to ensure efficient operations needed to achieve session objectives.
• Ensures simulation scenarios are accurately set up with functioning task trainers, mannequins, and technology to ensure success.
• Conducts appropriate maintenance and processes for repairs to existing equipment, including technology, manikins, task trainers, and the mobile ambulance, across the Simulation Center.
• Serves as an internal consultant and external liaison for simulation technology matters.
• Maintains knowledge of emerging technologies.
• Brings a growth-mindset to all duties, actively learning new technologies and skills, which may include participation in vendor maintenance training programs.
• Conducts timely administrative duties such as answering emails, typing reports, entering basic data, and photocopying.
• Travels to off-site locations across the UChicago Medicine health system and to community sites as needed.
• Supports adult learning principles and the learning experience for all center users, putting psychological safety at the forefront of all encounters.
• Serves as an active participant (i.e. imbedded actor) in simulation activities as needed.
• Actively participates in continuous quality improvement of center operations, always looking to improve efficiency and experience.
• Adheres to processes to promote quality data collection, procedures for equipment inventory, equipment usage, reservation tracking, preventative maintenance and repair logs, warranty management, productivity tracking, and survey data collection and reporting, and research data management.
• Supports the mission, vision, and goals of the UChicago Simulation Center.
• Uses moderate/solid understanding and experience to administer the delivery of services to program participants and/or beneficiaries.
• Sets and communicates program priorities and performance standards and assesses operations using these criteria.
• Plans and conducts quality assurance reviews and recommends changes as appropriate.
• Has moderate/high levels of interactions with faculty, researchers and staff for committee work or information.
• Performs other related work as needed.

Benefits

• The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees