Simulation Operations Manager

Saint Joseph's University•Lancaster, CA

24d•$65,375 - $72,600

About The Position

The Simulation Operations Manager is responsible for the optimal and efficient use of the simulation learning spaces through the coordination of operational activities to provide and facilitate learner-centered, evidence-based educational experiences. This position works with various levels of management, faculty, and staff to create educational opportunities for academic programs within the University and external clients. The Simulation Operations Manager manages day to day simulation activities and services including scheduling space and personnel, securing necessary equipment and supplies, and maintaining equipment. This position works in collaboration with Simulation Educators, the Clinical Skills Coordinator, and academic program representatives.

Requirements

Required Minimum of an associate degree in technology, education, health professions, or a related field.
3-5 years of experience managing operations in a simulation education center
3-5 years of experience and demonstrated ability in simulation-based education and training, evaluation of outcomes, patient safety initiatives, and implementation of innovative simulation-based education and training programs or an equivalent combination of training and experience
Demonstrated literacy of both hardware and software
Experience problem solving technology systems
Current with simulation education research and practice
Experience with the use and maintenance of simulation equipment
Collaborative approach to working with faculty, staff, and students
Ability to handle all situations with tact, professionalism, and diplomacy.
Excellent written and verbal communication skills to represent simulation resources internally and to external constituencies
Ability to train staff and faculty members on technical applications needed to support simulation-based teaching strategies.
Experience in curriculum development and assessment for adult learners
Simulation certification – CHSOS, CHSE, CHSE-A, or comparable certification or completed coursework in simulation education

Nice To Haves

Bachelors or master’s degree preferred.
Three years of experience in health sciences or health care education
Three years of supervisory or lead experience in a simulation education or an equivalent experience
Three years of experience working with simulation technologies.

Responsibilities

Promotes and contributes to the enhancement of a high performing learner-centered environment.
Directly supervises the simulation technicians and daily operations to ensure the highest level of customer service is delivered to faculty, learners, clients, visitors, and staff of the Center for Excellence in Practice.
Ensures compliance with all simulation operating policies and procedures.
Provides training and support for faculty and staff to increase understanding of the simulation technologies available and the appropriate use of simulation as a teaching strategy.
Responsible for troubleshooting and maintenance of simulation lab technology (to include but not limited to Laerdal control computers, medical simulators, task trainers, A/V equipment, KbPort systems and servers)
Assesses learning needs and aligns or develops resources for simulation using the latest technology; including but not limited to software, hardware, web-based applications, social media tools and other emerging technologies to produce simulation events, virtual activities, online case studies and multi stake holder simulation events.
Negotiates contracts for programs, facilities rental, and specialized training.
Coordinates logistics for simulation and healthcare events for existing clients and generates new relationships with external customers resulting in increased utilization of the facilities of the Center for Excellence in Practice.
Identifies potential opportunities for additional simulation events.
Collects and analyzes simulation usage and academic needs data to support forecasting of simulation expenses, including but not limited to simulation personnel, supplies, durable medical equipment, and new technology.
Responsible for simulation equipment inventory and procurement of lab supplies and equipment.
Collaborates with faculty and administration to determine the requirements for new hardware and software to support the administrative and pedagogical activities of the University.
Works with the Director, Center for Excellence in Practice to develop annual budget requests and provides simulation technology expertise to maintain high levels of efficiency in technical operations.
Collaborates with the Director, Center for Excellence in Practice, the Undergraduate Nursing Simulation Committee, and faculty to review simulation curricula and identify opportunities to utilize simulation.
Coordinates the scheduling and resources to facilitate optimal utilization of simulation resources by establishing policies and standard practices related to the use of simulation, providing orientation and recommendations to faculty and students regarding lab procedures and equipment use, providing training relevant to new equipment and software, and maintaining procedures for faculty and staff to sign-out equipment.
Participates in day-to-day simulation activities including the preparation of simulation equipment, clinical supplies, and additional equipment needed for the learning experience.
Serves as a member of the Undergraduate Nursing Simulation Committee.
Reviews health professions education and simulation literature to maintain currency in existing and emerging simulation application technologies and the underlying educational principals to identify and implement evidence-based practices.
Contacts vendors for information related to the purchase and installation of computer and network equipment and services.
Maintains simulation electronic health record system.
Maintains accurate documentation of the capabilities of simulation for use in marketing internally and externally to community organizations interested in simulation=based continuing education opportunities.
Collaborates with faculty, health care professionals and other personnel to develop and coordinate education, laboratory, and research projects.
Contributes to and represents the University at conferences and educational opportunities.
Participates in University initiatives and decision-making processes and supports the University’s mission and goals.