Simulation & Learning Lab Operations Manager
About The Position
At Joyce University, work is more than a job — it’s a shared commitment to excellence, growth, and purpose. For more than 40 years, we’ve been driven by one mission: empowering every student to succeed in healthcare. That same dedication extends to our people. When you join our team, you become part of a community built on caring, integrity, connection, and lifelong learning. We’re looking for a Simulation & Learning Lab Operations Manager who is energized by hands-on work, inspired by innovative learning, and committed to creating exceptional student experiences. If you thrive in environments where people come first — and where your expertise helps shape the next generation of nurses — we’d love to meet you. As the Simulation & Learning Lab Operations Manager, you’ll ensure our Simulation & Learning Labs operate smoothly, safely, and at a best-in-class level of immersion. You’ll lead a dedicated team of Simulation & Learning Lab Technicians and help deliver the realistic, high-impact learning that prepares nursing students for real clinical practice.
Requirements
- An associate degree or higher in a healthcare or technology-related field.
- Strong troubleshooting skills and comfort working with complex equipment.
- A solutions-oriented mindset grounded in care, communication, and teamwork.
- The ability to lift 50+ pounds and work in an active, hands-on lab environment.
Nice To Haves
- 1+ year of experience in healthcare, healthcare simulation, or a technology-focused role (preferred).
Responsibilities
- Oversee daily operations across the simulation and skills labs, creating a seamless, student-centered experience.
- Maintain readiness of all manikins, task trainers, A/V systems, and simulation technologies.
- Ensure each learning environment — from setup to reset — meets immersive standards for skills practice and simulation.
- Coach, train, and mentor Simulation & Learning Lab Techs, cultivating a culture of growth and accountability.
- Conduct team meetings, ongoing trainings, and regular 1:1s.
- Partner with the Assistant Director on scheduling, staffing, and supporting team well-being.
- Provide technical support for faculty, facilitators, and students using simulation equipment, media tools, and medication dispensing systems.
- Coordinate vendor-led training, repairs, and maintenance with the Simulation Technology Specialist.
- Manage supply and equipment inventory using our electronic tracking system.
- Contribute to process improvements and innovation that elevate the student experience.
- Collaborate with faculty and Simulation Education Specialists to support high-quality skills and simulation delivery.
Benefits
- Generous self-directed PTO
- Paid holidays
- 401(k) with employer match
- Medical, dental, and vision insurance
- Fully paid short-term disability
- Long-term disability coverage
- Dedicated professional development opportunities
- World-class continuing education assistance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
251-500 employees
