Shuttle Driver - Town and Country Ford

Sonic Automotive•Charlotte, NC

8h•Onsite

About The Position

Town and Country Ford is a rapidly growing automotive brand focused on providing exceptional customer service, fostering employee growth, and maintaining a positive work environment. The company boasts low employee turnover, offers award-winning training, and prioritizes internal promotions. The Shuttle Driver will be responsible for assisting with vehicle movement, providing shuttle rides, performing valet pickups and drop-offs, and ensuring the dealership's appearance is maintained, all while delivering outstanding customer service.

Requirements

Valid driver’s license with a clean driving record
Physically able to drive and move vehicles
Strong attention to detail to maintain the dealership’s professional appearance
Excellent communication skills and interpersonal skills
Must be authorized to work in the USA
Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR

Nice To Haves

Previous experience with shuttle driving and/or valet pickups and drop offs

Responsibilities

Greets all customers entering the service area with a friendly and professional attitude, answers their questions, and directs them to the appropriate person or location.
Give shuttle rides and perform valet pick-ups and drop offs.
Determines if customers coming into service have an appointment.
Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
Move and park vehicles in the dealership premises and to maintain flow of traffic.
Drives vehicles to and from service lane, service stalls, and parking lot as needed.
Keep the dealership lot, driveways, and sidewalks clean, organized, and presentable.
Provide excellent customer service when interacting with customers and directing them to the appropriate personnel.
Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business.
Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service.
Assist with loaner vehicles and keeping the shop clean.
Follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.