Shuttle Driver

Nekoosa, WI

35d•Onsite

About The Position

Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find six world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, Sandbox, The Lido, Sedge Valley, and Commons. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness. Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine. The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life. Position Summary The Shuttle Driver is responsible for safely transporting guests to designated locations throughout Sand Valley while delivering a professional, polished, and service-driven guest experience. Drivers provide transportation between the clubhouse, lodging accommodations, practice facilities, tennis courts, dining venues, and other resort locations. This role requires strong communication skills, sound judgment, operational awareness, and thorough knowledge of resort amenities and the surrounding area. Drivers are expected to operate safely, maintain vehicle standards, and contribute to a coordinated and efficient shuttle system.

Requirements

Excellent customer service and verbal communication skills
Ability to engage guests while maintaining focus on safe vehicle operation
Ability to work in a fast-paced and high-demand environment
Strong multitasking and situational awareness skills
Valid driverâs license with a clean driving record
Knowledge of traffic laws and safe driving practices
Availability to work flexible shifts including early mornings, evenings, weekends, and holidays
Must be able to: Read and write in English
Communicate verbally with staff members with or without the use of two-way radios
Give and follow verbal and written instructions
Visually inspect vehicle surroundings and work areas
Operate vehicles for extended periods
Lift up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly

Nice To Haves

Previous experience operating shuttle vehicles, vans, or buses preferred

Responsibilities

Safely transport guests to and from designated resort locations
Assist guests with loading and unloading luggage and golf equipment
Provide accurate directions and respond to guest questions in a courteous and professional manner
Maintain awareness in pedestrian-heavy areas
Maintain consistent communication with the dispatcher and Guest Services leadership
Use assigned radios and communication equipment during each shift
Follow designated routes and operational flow standards
Conduct pre-shift and post-shift vehicle inspections
Maintain vehicle cleanliness and organization throughout the shift
Ensure shuttle amenities, including water coolers, are properly stocked when applicable
Report mechanical concerns, damage, or safety issues immediately
Adhere to department uniform and appearance standards
Maintain professional behavior in guest-facing areas
Uphold departmental policies related to gratuities, guest interaction, and confidentiality