Shuttle Driver
MCR Hotels•Rosemont, IL
About The Position
The Shuttle Driver at Hyatt Regency O'Hare Chicago is responsible for driving the hotel’s shuttle, providing safe transportation for hotel guests. Additional destinations and driving tasks may be assigned by management. Additional responsibilities when the shuttle is not operating are assisting Housekeeping and Maintenance Departments.
Requirements
- CDL Required
- Experience in a hospitality, service, consumer-facing franchise or related field preferred.
- Must have a positive attitude and willingness to learn.
- Ability to follow instructions, assigned tasks, and meet deadlines.
- Always provide friendly service with a smile to guests.
- Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the hotel.
- Must arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate manager.
- Never work while clocked out.
- Must clock in/out for breaks at the designated time on your schedule.
- Must provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Responsibilities
- Safe and efficient driving while obeying all laws, transporting guests
- Assist guests with luggage as needed (can be heavy lifting)
- Assist guests with hotel and area information
- Maintain clean and neat appearance of shuttle van
- Monitor shuttle van maintenance needs
- Provide a clean and safe environment for guests
- Clean and maintain common areas of the property including the parking lot
- Deep cleaning of assigned areas
- Set up and maintain complimentary hotel lobby functions
- Clean and set up meeting room functions as needed
- Deliver service items to guest rooms upon requests from the front desk
- Ensure efficient completion of daily assignments in a timely manner
- Report all safety, maintenance and housekeeping concerns to management
- Attend and participate in all mandatory training
- Flexible with schedule and assignments
- Maintain effective performance under pressure
- Follow proper procedures for lost and found items
- Follow guest safety procedures
- Follow guest requests, i.e., do not disturb signs, change of linen or terry
- Acknowledge and greet guests in public spaces
- Review daily inventory of supplies needed to complete assignments
- May perform other similar duties as requested by the supervisor
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
