Shuffleboard Coordinator

LakesideLakeside Marblehead, OH
8d$17Onsite

About The Position

Under the Direction of the Recreation Director, the Shuffleboard Coordinator is a team lead of the Shuffleboard staff, communicates organizational needs, provides guidance, support and coordination of daily operation and activities at Lakeside’s Shuffleboard Courts. The coordinator is responsible for the cleanliness and maintenance of the shuffleboard facilities and grounds. This position is the primary liaison between seasonal shuffleboard staff and the Director of Recreation. Lakeside Chautauqua is a family destination that has pioneered the act of nurturing the mind, body and spirit for over 150 years. Conveniently located between Toledo and Cleveland on Lake Erie’s south shore, Lakeside offers a robust summer programming season packed with cultural, educational, spiritual and recreational opportunities. Within the one-square-mile community, you’ll find hundreds of unique Victorian cottages, a concert auditorium, arts center, historic waterfront hotel, movie theater, pool, tennis, sailing, shopping, dining and much more. For more information, visit lakesideohio.com/employment.

Requirements

  • A responsible high school student or equivalent
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of employees of the operation or residents and guests of the property.
  • Ability to solve practical problems d deal with a variety of concrete variables in situations where only limited standardization exists.
  • The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • While performing the duties of this job, the employee is regularly required to stand; walk; reach with hands and arms; stoop, climb or balance.
  • Specific vision, depth perception, and ability to adjust focus are required .
  • Must be able to lift heavy equipment and material up to 50 pounds with assistance.
  • Must be able to climb ladders.
  • While performing the duties of this job, the employee is regularly exposed to wet, cold, humid, hot, very hot, conditions and will be required to work outdoors.

Nice To Haves

  • Customer service experience preferred but not required

Responsibilities

  • Support the mission of Lakeside Chautauqua and a culture of belonging at the Shuffleboard Courts
  • Provides excellent customer service to ensure high quality customer experience and satisfaction.
  • Works to resolve all related issues tactfully, effectively, in a timely manner.
  • Ensures a safe facility and welcoming atmosphere for all guests and staff of the Courts.
  • Oversee daily shuffleboard court usage, operations, programs, special events, including lessons and special groups programming.
  • Organizes, performs and maintains the cleanliness of the facilities, courts and equipment.
  • Maintains required signage stating safety rules, facility hours and regulations
  • Maintains an inventory of all programs, concessions, maintenance equipment and first aid supplies
  • Maintains staff rotations, schedules and break periods
  • Works to ensure all facilities and equipment are clean, organized and in good working conditions.
  • Communicates immediately any facility maintenance, equipment needs or work orders
  • Collaborates with Maintenance in coordinating opening and closing tasks each season
  • Monitors court time and usage during peak times to ensure availability to all visitors
  • Knows and is able to communicate the rules of how to play shuffleboard.
  • Attends Supervisor meetings and provides reports (as requested) weekly with Director of Recreation
  • Effectively carries out Emergency Action Plan (EAP) and skillfully respond to all first aid situations
  • Reviews and signs off on all incident reports and submit them to the Director of Recreation and HR within the same day
  • Communicates and coordinate all weather and emergency related closures of the courts with the Director of Recreation and Safety and Security Department if needed
  • Oversees that all Lakeside Chautauqua, Departmental, and Facilities rules and regulations are adhered to; Interacts with facility and guests to ensure safe utilization and adherence to policies and procedures
  • Manage cash drawers and reconcile daily and follows Lakeside daily deposit procedure
  • Assists Lakeside Chautauqua guests with various shuffleboard related tasks.
  • Update and manage “Downtime Duties” checklist
  • Other duties as assigned by Director of Recreation

Benefits

  • Employees are eligible for a season pass provided they work a minimum of 24 hours per week during the season; employees receiving Lakeside provided housing are required to work a minimum of 32 hours per week.
  • Season passes are for employment use only and must be returned on the employee’s last day of employment.
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