Showroom Selling Manager

Fireclay Tile • Palo Alto, CA

2d • $85,000 - $120,000 • Onsite

About The Position

Fireclay Tile is here to revolutionize the tile and design industry. By implementing an innovative digital platform paired with unmatched artisan-crafted products and client service, we've made it easier than ever to specify and purchase beautiful, sustainable tile sourced and handcrafted in the US. Our tireless commitment to innovation, transparency, and sustainability has not gone unrecognized. We aim to grow 25-35% annually and are the first tile company recognized as a B Corp for how we use Business as a Force for Good. With an innovative product, an ambitious team, and an inspiring mission, we're changing the way you think about tile. Come join the makers who support the dreamers !
As the Showroom Selling Manager, you will be an integral part of our talented Showroom team, collaborating to drive performance and achieve sales targets. You will lead the team in setting goals, providing coaching, and managing daily operations, playing a key role in ensuring sales excellence and profitability for the showroom. This role offers the opportunity to grow your leadership skills and drive business growth.
Reporting to the Regional Showroom Manager, this position is located on-site at our Palo Alto, CA Showroom.
Guided by the Regional Showroom Manager and surrounded by a dedicated sales team, your role at Fireclay Tile promises a dynamic and rewarding journey. We offer a supportive workplace culture and a comprehensive benefits package, not just a job but a pathway to success.

Requirements

• We are looking for someone who is motivational, analytical, and organized, with a proven ability to lead a high-performing team.
• You are excited to drive sales excellence and coach a team to exceed goals and thrive in a goal-oriented and dynamic environment.
• A proven leader with a successful track record of managing high-performing showroom teams and driving sales results through coaching, accountability, and motivation.
• Experienced in overseeing showroom operations, ensuring a balance of sales performance, customer experience, and operational excellence.
• Highly analytical, with the ability to evaluate performance data, forecast trends, and translate insights into actionable strategies that achieve and exceed goals.
• Technologically fluent and comfortable using CRM tools (e.g., Salesforce), digital collaboration platforms (Google Suite, Slack, Asana), and emerging sales/marketing technologies to streamline processes and improve team performance.
• Organized and detail-oriented, with the ability to manage multiple priorities across sales leadership, client relations, and community engagement.
• A motivational and inspirational leader who combines creative thinking with strategic execution to foster a culture of growth, accountability, and success.
• Bachelor’s Degree or equivalent experience required.

Nice To Haves

• Proficiency in utilizing and training on AI-powered tools and platforms to enhance productivity and decision-making is preferred.

Responsibilities

• Drive team performance by setting and tracking sales goals (weekly, monthly, and quarterly), providing rigorous forecasting, and analyzing performance against targets for senior management.
• Lead all aspects of team development, including recruiting, onboarding, and providing continuous coaching on sales techniques, product knowledge, and CRM tools like Salesforce.
• Conduct regular performance reviews and weekly check-ins to manage, direct, and mentor the sales team.
• Manage the showroom's P&L and budget to ensure profitability, while monitoring market trends and competitor activity to adjust sales strategies.
• Cultivate and maintain strong relationships with top clients, including architects, designers, and homeowners, through regular contact and personalized follow-ups.
• Plan and execute showroom events, product demonstrations, and community initiatives like Fireclay Gives to drive brand visibility and customer engagement.
• Drive business growth by promptly following up on leads, effectively utilizing digital marketing tools, and delivering world-class customer service to resolve any issues.
• Oversee all daily showroom operations, including staff scheduling, payroll, inventory management, sample orders, and maintenance, to ensure a clean and functional space.
• Manage showroom systems and tools (e.g., POS, Asana) to ensure accurate client records, track monthly goals, and report on results.
• Uphold company standards by implementing best practices from Fireclay Playbooks and ensuring adherence to B Corp principles, including waste reduction and community involvement.

Benefits

• Competitive Compensation: With a base pay of $85K combined with commission (paid monthly), think of earnings in the range of $97K-$120K, based on your performance. There is no cap on commissions, and the payout structure is tiered, so you can achieve higher commission percentages as you sell more. Our comprehensive compensation package also includes goal-based bonuses and stock options.
• Comprehensive Benefits: We offer a competitive benefits package designed to support your well-being, both inside and outside of work. This includes a 4% 401(k) match on eligible pay, Flexible Time off, your birthday as a paid holiday, one paid volunteer day to support your local community, 7 paid holidays, sick time, parental leave, and more. Visit Fireclaybenefits.com to view details of our benefits and perks offered.
• Personal & Professional Growth: Thrive in a culture committed to your development with group coaching, 1:1 career coaching, and extensive Sales Enablement resources.
• Development Opportunities: Access specialized, sales-focused training to grow within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 51-100 employees