Showroom Selling Manager (Somerville, NJ)

L & Jg Stickley•Somerville, NJ

About The Position

L & J. G. Stickley, Inc. (Stickley) is a leader in the furniture manufacturing and retail industries, with brands that are respected and cherished worldwide. With over 125 years in furniture manufacturing, and more than 90 years as a furniture retailer, Stickley is the proud employer of nearly 800 talented individuals. We have three manufacturing facilities, 12 corporate-owned retail showrooms, and a global distribution network. STICKLEY is seeking a dynamic individual to lead our reimagined showroom in Somerville , NJ as the Showroom Selling Manager. As the Best Place to Buy Furniture, guests enjoy a More Relaxed Buying Experience, Complimentary Design Services, Looks For Every Lifestyle, And Budget Friendly Options For The Home. Our interior design sales staff supports the customer first culture with an industry leading commission plan that pays on written sales, allowing them to do what is in the client's best interest and earn quickly. The Showroom Selling Manager will drive top line sales revenue while ensuring a high level of service to lead a culture of customer and employee satisfaction in their assigned showroom. The Showroom Selling Manager does this by providing leadership, direction, and support to Stickley retail showroom employees while also greeting clients and generating sales revenue. The Showroom Selling Manager will also; establish and nurture Stickley organizational culture, lead showroom operational activities, maximize showroom sales opportunities, and effectively implement company programs in support of company initiatives. The ideal candidate will have 3 to 5 years of Furniture Retail & Sales leadership success. Vertically Integrated Retail and Direct to the Design Trade experience is a plus.

Requirements

Ability to apply basic mathematical concepts such as adding, counting, subtracting, multiplying, dividing and knowledge of weights and measure, utilize measuring tools such as tape measures and other measuring devices to sufficiently handle job tasks.
Understand and respond appropriately to basic customer and employee inquiries.
Read, write and communicate using English language sufficient to perform job functions. (Other preferences given for special language skills when there is a business need).
Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them.
Ability to operate facility equipment as required in assigned area including, but not limited to telephone, computers, copiers, fax machines, etc.
Satisfactorily complete all Stickley Learning & Development requirements.
Requires morning, afternoon and overnight availability any day of the week.
Generally scheduled for 40 to 50 hours; more hours may be required based on the needs of the business.

Nice To Haves

Vertically Integrated Retail and Direct to the Design Trade experience is a plus.

Responsibilities

Understands the local market to improve showroom sales performance by analyzing market data in order to identify trends and gaps influencing sales and customer service.
Demonstrates a high degree of integrity, business ethics, and commitment to organizational goals.
Effectively communicates to all levels of the organization and ensures personal planning and showroom sales and operational activities/business plans are effectively organized to drive positive results and conducts short range and long term business planning to assist in meeting objectives.
Sets aggressive goals to ensure achievement of sales and income plans targeting at minimum annually at 95% or greater and is accountable for effectively managing all aspects of the locations profit and loss.
Ensures all employees understand the goal of driving sales, and creates an excellent selling culture by conducting individual and team-oriented sales training and coaching with direct reports on a regular basis.
Seeks opportunities to develop others when planning goals and reviewing performance, and provides timely feedback, coaching, and recognition.
Analyzes, plans, and recommends sound showroom staffing plans based on actual and forecasted financial performance and makes sound hiring recommendations to Regional Managers, Vice President of Retail & Merchandising, and Executives.
Understands and ensures the effective execution of Stickley operations through staff development and training including, but not limited to: all computer operating systems, sales order entry, delivery, and add on sales programs.
Works to improve Stickley's competitive advantage by identifying and effectively addressing trends that affect the customer shopping experience and showroom operations by making changes and corrections to staffing, process, and systems as necessary to support a culture of continuous improvement.