Showroom Sales Associate

Sub-Zero and Wolf • Columbia, MD

61d • $34 - $40 • Onsite

About The Position

Sub-Zero Group West, a distributor of high-end luxury appliances based in Columbia, MD, seeks a Showroom Sales Associate for our Columbia showroom. This role serves to provide a best-in-class appliance consultation and shopping experience. The Showroom Sales Associate executes the showroom sales process with the goal of building a value-added relationship with the consumer through each phase of their project. This includes overseeing and managing the consumer's hand-off to the retail channel. This individual will be responsible for: Executing the appointment setting process for the showroom including the pre-visit interview Providing an exceptional, engaging and value-added showroom consultation for customers, whether it be a planned visit or walk-in Supporting customers via telephone, booking appointments, sharing information and uncovering their needs Partnering with dealers and trade professionals to build trust and mutually beneficial relationships Maintaining a beautiful and comfortable work environment, for both your team and guests Executing a seamless retail hand-off and positive customer experience between showroom visit and product installation Partnering with the Showroom Manager to ensure consistent high quality service and follow-up, incorporating feedback and taking initiative in developing ongoing product knowledge Supporting promotional showroom activity/events and overall operations Maintaining positive long-term customer relationships; follow up with clients encouraging additional referral leads and repeat business Maintaining a beautiful and comfortable work environment, for both your team and guests Participating in on-going product knowledge and training Being an organized, efficient and a conscience team member Able to work M-F and rotating Saturdays

Responsibilities

• Executing the appointment setting process for the showroom including the pre-visit interview
• Providing an exceptional, engaging and value-added showroom consultation for customers, whether it be a planned visit or walk-in
• Supporting customers via telephone, booking appointments, sharing information and uncovering their needs
• Partnering with dealers and trade professionals to build trust and mutually beneficial relationships
• Maintaining a beautiful and comfortable work environment, for both your team and guests
• Executing a seamless retail hand-off and positive customer experience between showroom visit and product installation
• Partnering with the Showroom Manager to ensure consistent high quality service and follow-up, incorporating feedback and taking initiative in developing ongoing product knowledge
• Supporting promotional showroom activity/events and overall operations
• Maintaining positive long-term customer relationships; follow up with clients encouraging additional referral leads and repeat business
• Maintaining a beautiful and comfortable work environment, for both your team and guests
• Participating in on-going product knowledge and training
• Being an organized, efficient and a conscience team member
• Able to work M-F and rotating Saturdays

Benefits

• Competitive compensation based on skills ($33.75 to $39.50/hr) along with quarterly bonuses
• Industry leading health, dental, and vision plans
• Generous 401 (K) savings and profit sharing
• Education assistance and internal training programs
• Maternity & paternity leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Electrical Equipment, Appliance, and Component Manufacturing
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees