Luxury Showroom Receptionist in Agoura Hills

WDC Kitchen & Bath Center•Agoura Hills, CA

23h•$19 - $21•Onsite

About The Position

WDC Kitchen & Bath Center is Southern California’s premier retailer and builder distributor of home appliances and plumbing fixtures. For over 40 years, we have proudly served homeowners, contractors, designers, and builders with exceptional products, expert guidance, and world-class customer service. As we continue to grow, we are looking for a dynamic and driven Showroom Receptionist to join our team and contribute to our continued success. Position Summary: Reception is responsible for supporting Sales by providing a welcoming environment to every customer and keeping communication going in the appropriate directions for incoming phone calls. The ideal candidate for this role is able to convey confidence and connection over the phone and in person. They tend to find job satisfaction in accomplishing daily tasks and being a positive culture contributor to a team. You should possess an organized mindset and work comfortably with Microsoft suite and basic telephone functions within a professional environment.

Requirements

1-2 years’ experience within a luxury retail, customer service, or similar role preferred.
Proficiency in MS Office
Good organizational skills
Able to communicate clearly verbally and in writing, and demonstrate good listening skills.
Minimum High school diploma or GED required.
Ability to change direction as priorities shift and adapt to changing circumstances.
9:30am-6:00pm / two days off each week
Weekend availability is required
Working environment & conditions: General showroom setting, frequently sitting while using computer and phone.
Required to wear comfortable and showroom appropriate clothes within Business Professional standards.

Responsibilities

Promptly, accurately, professionally and courteously receive most telephone calls.
Adept as using all telephone system features for forwarding calls, placing on hold, and checking voicemails.
Record and relays messages to Showroom team members as directed and requested while keeping professionalism, clarity, and confidentiality.
Engage with Customers professionally and courteously with genuine concern for their WDC experience needs.
Promptly greets every person entering the Showroom within WDC Customer Experience guidelines.
Ensure that the reception area is consistently tidy and clean, free of dust. Escalates cleaning or hazard concerns promptly so that concerns may be addressed appropriately.
Assists with the seasonal store decoration efforts in collaboration with the Showroom Concierge.
Directs job applicants to fill out application for current job openings online. Escalate any job verifications or records requests to the Human Resources department.
Signs for deliveries when necessary and notifies recipients.
Performs routine office tasks necessary for the operation and presentation of a professional workplace as observed by the Area Manager.
As needed, assists with clerical tasks to include typing, filing, proofreading, maintenance of system notes, and data entry.