Showroom/Inside Sales Associate

M S Agency LimitedSacramento, CA
55d$22 - $25Onsite

About The Position

As an inside sales associate, you will actively reach out to contractors, builders, and developers to promote our products and services. You will engage in outbound calls, build relationships, and encourage potential clients to visit the branch for consultations and to explore our product offerings. Your efforts will focus on acquiring new accounts and expanding our market presence. The primary responsibility is to seek out and capture new market share.

Requirements

  • Previous retail sales experience in the industry is required.
  • Ability to offer solutions that meet customer needs.
  • Strong customer service skills.
  • Quick learner with the ability to understand MSI products.
  • Excellent oral and written communication skills in English.
  • Strong organizational skills.
  • Experience using PCs and navigating multi-window environments.
  • Availability to work on Saturdays.
  • High School Diploma required.
  • Ability to work independently or as part of a team.
  • Problem-solving skills.
  • Resilience in handling customer rejections.
  • Bilingual in Russian.

Nice To Haves

  • 2 years of related industry experience preferred.
  • Knowledge of tile/stone is a plus.

Responsibilities

  • Deliver an exceptional showroom experience by engaging with customers, offering design inspiration, and addressing inquiries via email, phone, or in person.
  • Qualify walk-in customers to understand their project scope and recommend MSI materials to meet their full project needs.
  • Acquire new contractors/clients for MSI.
  • Maintain client relationships through follow-ups and outstanding customer service.
  • Actively follow up with trade customers to explore opportunities and close sales by addressing outstanding quotes and providing excellent service.
  • Gain comprehensive knowledge of MSI products within the showroom.
  • Ensure the showroom and displays are kept in top condition, products are updated, and marketing materials are readily available for customers.
  • Perform additional duties as assigned.

Benefits

  • Referral, Holiday, and Annual Bonuses
  • Annual pay increases
  • Paid Time Off
  • Medical, Dental, and Vision Insurance
  • Company-paid Short Term and Long Term disability
  • Company-paid Life Insurance
  • Tuition Reimbursement
  • Traditional and Roth 401(k) plans with company matching contributions
  • Charitable donation matching programs
  • Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests
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