Showroom Assistant

Compleat Baldwin Brass Center of California•Belmont, CA

22d•Onsite

About The Position

A Showroom Assistant plays a key role in assisting the sales team and clients to ensure a positive showroom experience. A Showroom Assistant requires a dynamic and customer-focused individual responsible for providing exceptional customer service, assisting sales staff & customers with product & order information, processing transactions, and maintaining a clean and organized store environment. This role requires strong communication skills, attention to detail, and the ability to work effectively both independently and as part of a team.

Requirements

Previous retail or customer service experience preferred.
Excellent communication and interpersonal skills.
Ability to prioritize tasks in a fast-paced environment.
Basic math skills and proficiency in using POS systems.
Strong attention to detail and organizational abilities.
Ability to work as a team player
High school diploma or equivalent.
Ability to stand, walk, and lift objects up to 40 pounds.
Comfortable working in a retail environment with frequent customer interaction.

Responsibilities

Greeting clients with a positive welcoming demeanor
Manage Client Appointment Flow for sale staff.
Assist clients with product & order information.
Assisting sales staff with daily task
Order follow up
Quotation follow up
Purchase order follow up
Display maintenance
Returns
Process sales transactions accurately and efficiently using point-of-sale (POS) systems.
Maintain cleanliness and organization of the showroom environment, displays, and work station areas.
Assist with display updates in the showroom.
Assist in receiving and unpacking merchandise shipments, ensuring accurate documentation and proper storage.
Answer customer inquiries in person, over the phone, or via email, providing courteous and helpful responses.
Collaborate with team members to achieve sales targets and enhance customer satisfaction.
Stay up-to-date on company brands, procedures & processes.
Adhere to company policies and procedures regarding customer service, safety, and security.