Short Hour MCRT Licensed Team Lead - Mental Health 628

Telecare Corporation•San Mateo, CA

About The Position

Under direct supervision of the Clinical Director/Administrator, this entry-level licensed management position supervises multidisciplinary teams, coordinates service needs, and collaborates with other services and agencies. The San Diego Mobile Crisis Response Team (MCRT) Team Lead provides telephone screening, triage and referral services, ensuring every consumer caller receives timely response, accurate assessments, appropriate interventions, and professional attention. The role also involves supervision of assigned team members and Crisis Access Line support. Employees are required to participate in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe, with rotations scheduled in advance. While on-call, employees must actively monitor communications and respond according to operational protocols. Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams, advancing cultural diversity, humility, equity, and inclusion. The San Mateo Mobile Crisis Response Team (MCRT) aims to provide safe, accessible, and compassionate crisis care in the community, reducing unnecessary law enforcement involvement, ER visits, and hospitalizations.

Requirements

A Master’s Degree in Social Work or related field
Two (2) years post masters experience providing crisis response with mentally ill individuals
Current licensure as an LMFT, LCSW, LPCC, etc.
Certified to perform W & I 5150 Holds in the field
One (1) year supervisory experience or supervisory training within six (6) months of employment
Sensitivity to multi-cultural populations and issues
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
Successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification
If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment
Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver
Willingness to use the company vehicle to drive clients to appointments and groups, etc.

Responsibilities

Supervises multidisciplinary teams
Coordinates service needs
Collaborates with other services and agencies
Provides telephone screening, triage and referral services
Assures that every consumer caller receives timely response to their call, accurate assessments, appropriate interventions and professional attention
Provides supervision of assigned team members and the Crisis Access Line support
Participates in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe
Actively monitors communications (e.g., phone, email) and responds in accordance with operational protocols while on-call

Benefits

Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps
Nine Paid Holidays
Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift)
Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
Free CEUs
Free Supervision for BBS Associate License
Coaching
Mentorship
Online University Tuition Discount
Company Scholarships
Medical Insurance
Vision Insurance
Dental Insurance
401K
Employee Stock Ownership Plan