Shop Technician

Husqvarna Group•Charlotte, NC

About The Position

The Shop Service Technician maintains the Warranty Evaluation and Equipment Repair Center. This role oversees incoming equipment and parts for evaluation while delivering high quality repairs and technical data. This role operates in an efficient manor while setting industry benchmark standards. What You Need to Know: • Oversee and maintain repair shop in accordance with Husqvarna policies and procedures • Evaluate warranty parts and equipment and complete in-depth repair as required • Maintain a clean and organized shop appearance, being visitor-ready at all times • Provide regular feedback reports regarding trending repairs or issues to Technical Services in order to improve product and support with customer troubleshooting • Assist and report Husqvarna warranty data • Provide repair solutions for all channels of Husqvarna distribution as required • Prepare for and assist with technical trainings • Prepare product for sales shows • Transfer Equipment from one location to another What We Are Looking For: • Minimum high school graduate or GED • 1-3 years of engine or mechanical experience • Experienced with electronic parts lookup systems, and electronic technical information environment • 2 year Technical Vocational degree in related engine technologies and/or servicing Outdoor Power Equipment experience • 10 years’ experience in the Outdoor Power Equipment (or equivalent) industry • Certification from industry standard vendors. (Example: B&S, Kohler, Kawasaki) • Strong initiative and the ability to be self-directed in prioritizing and completing tasks • Willingness and ability to work extended hours, including overtime as business requires • Developed computer navigational and organizational skills • Physical demands: occasional repair shop and training duties requiring lifting up to 50 lbs. bending, stooping, etc. ability to operate turf care machinery • Must be able to travel 10% of the time Discover roles that inspire growth, challenge boundaries, and allow you to be part of something bigger. Here, you’ll find a team that values bold ideas, sustainable solutions, and collaborative growth. Whether you’re just starting your career or looking for the next big step, we offer a place where passion and purpose come together. Explore our openings and take the first step in your Husqvarna journey. Shaping great experiences is what we do. With our passion for innovation, we create new solutions to enhance urban and green spaces used and loved by many. Transforming the way the world care for outdoor environments. For more than three centuries we have kept innovating and re-inventing our business. Today, our innovation drives us forward toward a sustainable future, turning opportunities into value for our customers. Our goal is market leadership, grounded in a vision to shape our industry and make a meaningful impact. Read more about our vision and mission here We are an equal opportunity employer and celebrate diversity. We are committed to create an inclusive environment for all employees and candidates. Together as a team, we can bring the best ideas to life. Diversity and inclusion is about each and every one of us. We are curious, bold, and built by our differences. At Husqvarna Group, we choose to build on various perspectives to create a company that is stronger – and where we have fun together. Learn more about our diversity and inclusion journey here We believe that business is ultimately about people, as a team, we win and grow together. Our culture is the fuel that drives us to achieve our goals, built on three culture themes: Bold: We push boundaries, take risks, and act decisively, stepping outside our comfort zones to explore new opportunities. Dedicated: We’re driven by our passion to shape great experiences - and we’ve got the dedication to follow through. Care: We put people first – our customers, our team and future generations. Care is what connects us, spurs our growth and our ability to win together Together, these values empower us to lead, adapt, and grow as a team. Learn more about our culture here

Requirements

Minimum high school graduate or GED
1-3 years of engine or mechanical experience
Experienced with electronic parts lookup systems, and electronic technical information environment
2 year Technical Vocational degree in related engine technologies and/or servicing Outdoor Power Equipment experience
10 years’ experience in the Outdoor Power Equipment (or equivalent) industry
Certification from industry standard vendors. (Example: B&S, Kohler, Kawasaki)
Strong initiative and the ability to be self-directed in prioritizing and completing tasks
Willingness and ability to work extended hours, including overtime as business requires
Developed computer navigational and organizational skills
Physical demands: occasional repair shop and training duties requiring lifting up to 50 lbs. bending, stooping, etc. ability to operate turf care machinery
Must be able to travel 10% of the time

Responsibilities

Oversee and maintain repair shop in accordance with Husqvarna policies and procedures
Evaluate warranty parts and equipment and complete in-depth repair as required
Maintain a clean and organized shop appearance, being visitor-ready at all times
Provide regular feedback reports regarding trending repairs or issues to Technical Services in order to improve product and support with customer troubleshooting
Assist and report Husqvarna warranty data
Provide repair solutions for all channels of Husqvarna distribution as required
Prepare for and assist with technical trainings
Prepare product for sales shows
Transfer Equipment from one location to another

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