Shop Parts Coordinator

HOLT•San Antonio, TX

11d

About The Position

Job Summary: The Shop Parts Coordinator is responsible for ordering new parts, staging parts, inspecting parts, and returning parts/cores in support of the Service Department. This position will also be responsible for completing inventory functions and cleanliness of the parts warehouse . The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development Essential Functions: Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission Ensures that appropriate parts are available and order as necessary for the service department Maintains parts inventory and cleanliness of warehouse Processes credits as needed Assists the parts counter and will call customers Delivers parts as needed to job sites and customer locations Performs parts inventory functions up to, but not limited to; daily bin and cycle counts, putting up stock orders, receiving and acknowledging parts back orders, and pick/pack/shipment of all parts orders Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Assumes turn in after-hour call out rotation to assist customers in after hour call out needs, to be measured by adherence to set schedule and call out report provided to management by the answering service, and customer feedback Works overtime as required by workload and customers’ needs to include on call rotation Requires regular and punctual employee attendance Performs other duties as assigned

Requirements

Knowledge and proficiency with current computer software such as Microsoft Office applications, including Excel and Word
Planning and organizing skills to prioritize and plan work activities; use time efficiently; plan for additional resources
Knowledge of safe work procedures and practices
Verbal and written communication skills
Ability to work independently and as part of a team
Exceptional customer service skills
Operation and control skills of equipment or systems
Ability to communicate clearly and effectively, both verbally and in writing
Ability to read, write, and understand information
Ability to meet deadlines and work under fast-paced, time constraining circumstances
Ability to operate a conventional forklift
Ability to maintain good relationships with customers and co-workers
Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects
High school diploma or equivalent required
One or more years of experience required
Has successfully met requirements for Parts Warehouse Associates 1 & 2
Valid Driver’s license required
Must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue
Significant amount of time standing, walking,
Constant movement and use of hands, this position requires good manual dexterity

Responsibilities

Ordering new parts, staging parts, inspecting parts, and returning parts/cores
Completing inventory functions
Maintaining cleanliness of the parts warehouse
Ensuring that appropriate parts are available and order as necessary for the service department
Maintaining parts inventory and cleanliness of warehouse
Processing credits as needed
Assisting the parts counter and will call customers
Delivering parts as needed to job sites and customer locations
Performing parts inventory functions up to, but not limited to; daily bin and cycle counts, putting up stock orders, receiving and acknowledging parts back orders, and pick/pack/shipment of all parts orders
Working safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Assuming turn in after-hour call out rotation to assist customers in after hour call out needs
Working overtime as required by workload and customers’ needs to include on call rotation
Requires regular and punctual employee attendance
Performing other duties as assigned