Shop Foreman

JX Enterprises•Indianapolis, IN

About The Position

About Us: At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge. Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values. Shift: Monday - Friday 6:30am - 4:00pm Job Purpose: Under the direction of the Service Manager, the Shop Foreman directs, coordinates, and supervises the daily activities of all mechanics. The Shop Foreman is also responsible for discussing vehicle problems with customers, diagnosing the customers’ repairs through the use of preliminary test drives and delegating necessary work assignments to the technicians utilizing their abilities, knowledge, and background. Essential Duties and Responsibilities: Honor Commitment: Ensure all vehicle repairs are completed with the highest quality and safety standards, meeting customer expectations and deadlines. Perform preventive maintenance and repairs as needed, along with supervising and assisting other technicians. Fill in for Service Advisor as needed. Create Positive Experiences: Maintain good customer relations by actively listening to concerns, clearly communicating repair processes, and providing timely updates. Foster Life-Long Learning: Share knowledge and expertise with fellow technicians, providing guidance and support to enhance their skills and understanding. Actively seek opportunities to expand own knowledge and stay updated on industry advancements. Exhibit Pioneering Spirit: Diagnose vehicle problems accurately and efficiently, utilizing problem-solving skills and innovative thinking to determine the most effective repair methods. Demonstrate Good Stewardship: Maintain a clean and organized work environment, ensuring the safe and efficient use of shop equipment and resources. Other Duties as Assigned: Adapt to the evolving needs of the organization and undertake additional responsibilities as required, reflecting our commitment to flexibility and responsiveness in meeting business objectives. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Requirements

High school diploma or equivalent required, additional trade school training preferred.
Five (5) to seven (7) years of related experience in truck service operations.
Mechanical and refinishing knowledge required.
Valid driver’s license required; CDL required, or ability to obtain.
Dependable and reliable attendance required.

Responsibilities

Ensure all vehicle repairs are completed with the highest quality and safety standards, meeting customer expectations and deadlines.
Perform preventive maintenance and repairs as needed, along with supervising and assisting other technicians.
Fill in for Service Advisor as needed.
Maintain good customer relations by actively listening to concerns, clearly communicating repair processes, and providing timely updates.
Share knowledge and expertise with fellow technicians, providing guidance and support to enhance their skills and understanding.
Actively seek opportunities to expand own knowledge and stay updated on industry advancements.
Diagnose vehicle problems accurately and efficiently, utilizing problem-solving skills and innovative thinking to determine the most effective repair methods.
Maintain a clean and organized work environment, ensuring the safe and efficient use of shop equipment and resources.
Adapt to the evolving needs of the organization and undertake additional responsibilities as required, reflecting our commitment to flexibility and responsiveness in meeting business objectives.